Telesales Professional- Research & Development Services

Panacorp Software Solutions; Nagercoil; On-site; INR 201,000 - 312,000; Full time

Job summary

Panacorp Software Solutions is seeking a tele-sales professional to engage prospective clients and promote research and development services. You will identify client needs, present tailored solutions, and maintain detailed records of interactions to ensure regular follow-ups.

The role requires strong communication, quick learning, and the ability to convey complex information clearly while achieving telesales targets. Familiarity with academic services is a plus.

Qualifications

• Bachelor's degree required; Engineering graduates preferred.
• Strong communication and interpersonal skills are essential.
• Basic understanding of research and academic services is a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to learn quickly and convey complex information in a simple manner.

Responsibilities

• Engage with prospective clients via telecommunication to promote research and development services.
• Identify and understand client needs, especially in research and content development.
• Present and explain services aligning with client's academic or technical goals.
• Maintain a database of client interactions and ensure regular follow-ups.
• Collaborate with the research team to understand services and relay accurate information to clients.
• Achieve telesales targets while upholding excellent communication and customer service standards.

Skills

Excellent communication

Interpersonal skills

MS Office proficiency

Ability to learn quickly

Education

Bachelor's degree

Tools

MS Office

Job description

Key Responsibilities

• Engage with prospective clients through telecommunication to promote research and development services.
• Identify and understand client needs, particularly in the area of research and content development.
• Present and explain our services, focusing on how they align with the client's academic or technical goals.
• Maintain a database of client interactions and ensure regular follow-ups.
• Collaborate with the research team to understand the services and relay accurate information to clients.
• Achieve telesales targets while upholding excellent communication and customer service standards.

Qualifications

• Any bachelor's degree (Engineering graduates preferred).
• Strong communication and interpersonal skills.
• Basic understanding of research and academic services is a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to learn quickly and convey complex information in a simple manner.