Telesales Role - Research & Development Services

Panacorp Software Solutions; Nagercoil; On-site; INR 240,000 - 420,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu, India, seeks a proactive telesales professional to engage with prospective clients and promote research and development services.

You will understand client needs in research and content development, present services aligned with academic or technical goals, maintain client interaction records, and help the research team relay accurate information while aiming to meet telesales targets with excellent communication.

Qualifications

• Bachelor's degree required or engineering graduates preferred.
• Strong communication and interpersonal skills are essential.
• Basic understanding of research and academic services is a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to learn quickly and convey complex information clearly.

Responsibilities

• Engage with prospective clients via telecommunication to promote R&D services.
• Identify and understand client needs in research and content development.
• Present and explain services aligned with client academic/technical goals.
• Maintain a database of client interactions and ensure regular follow-ups.
• Collaborate with the research team to relay accurate information to clients.
• Achieve telesales targets while upholding excellent communication and customer service.

Skills

Strong communication skills

Interpersonal skills

Ability to learn quickly

Microsoft Office proficiency

Education

Bachelor's degree (Engineering preferred)

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Key Responsibilities:

• - Engage with prospective clients through telecommunication to promote research and development services.
• - Identify and understand client needs, particularly in the area of research and content development.
• - Present and explain our services, focusing on how they align with the client's academic or technical goals.
• - Maintain a database of client interactions and ensure regular follow-ups.
• - Collaborate with the research team to understand the services and relay accurate information to clients.
• - Achieve telesales targets while upholding excellent communication and customer service standards.

Qualifications :

• - Any bachelor's degree (Engineering graduates preferred).
• - Strong communication and interpersonal skills.
• - Basic understanding of research and academic services is a plus.
• - Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• - Ability to learn quickly and convey complex information in a simple manner.