Telesales Executive

Confidential; Mohali; On-site; INR 300,000 - 420,000; Full time

Job summary

Indian School of Business Management and Administration Pvt Ltd in Mohali, Punjab invites applications for a customer sales representative role. You will contact potential and existing customers to inform them about products, answer questions, and assess requirements to close sales.

Fluency in English is required, with Hindi and Punjabi also used for communication. You will document interactions in the CRM and may upsell to higher value packages as needed.

Qualifications

• Fluency in English is a must.
• Good communication skills in English, Hindi and Punjabi.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the sales counselors team when needed
• Take and process sales packages in an accurate manner
• Accurately and efficiently enters customer information and interaction into company CRM
• Upsells customers to larger products, more expensive packages, or higher priced services if required
• Possess Good Communication skills in terms of English, Hindi and Punjabi . Fluency in English is must.
• To listen to objections and handle them effectively

Skills

English fluency

Hindi

Punjabi

Job description

Mohali, Punjab

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the sales counselors team when needed
• Take and process sales packages in an accurate manner
• Accurately and efficiently enters customer information and interaction into company CRM
• Upsells customers to larger products, more expensive packages, or higher priced services if required
• Possess Good Communication skills in terms of English, Hindi and Punjabi . Fluency in English is must.
• To listen to objections and handle them effectively

Indian School of Business Management and Administration Pvt Ltd