Telesales Executive

SHARDA CONSULTANCY SERVICES; Lucknow; On-site; INR 320,000 - 520,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES in Lucknow, Uttar Pradesh seeks a motivated Telesales Executive to drive outbound sales through effective communication and client relationship-building. The role involves promoting our products and services, meeting targets, and ensuring customer satisfaction in an onsite setting.

You will identify customer needs, communicate benefits, and maintain CRM records while collaborating with the sales team to improve performance.

Qualifications

• Experience in telesales or telecalling, preferably in international sales.
• Strong spoken communication and persuasion skills.
• Ability to build rapport and maintain client relationships.
• Ability to work independently and as part of a team.
• Proficiency with CRM systems and MS Office.

Responsibilities

• Conduct outbound calls to promote products and services.
• Identify customer needs and provide appropriate solutions.
• Maintain understanding of offerings to communicate benefits.
• Build and maintain relationships to encourage repeat business.
• Achieve and exceed sales targets.
• Document interactions in CRM for future reference.
• Collaborate with sales team to improve performance.

Skills

Telesales experience

Verbal communication

Interpersonal skills

Teamwork

Results-driven

Tools

CRM software

Microsoft Office

Job description

We are seeking a motivated and dynamic Telesales Executive to join our team in Uttar Pradesh. The ideal candidate will be responsible for driving sales through effective communication and relationship-building with potential clients. As a Telesales Executive, you will play a crucial role in promoting our products and services, ensuring customer satisfaction, and achieving sales targets.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote our products and services.
• Identify customer needs and provide appropriate solutions to meet those needs.
• Maintain a thorough understanding of our offerings to effectively communicate their benefits to clients.
• Build and maintain strong relationships with customers to encourage repeat business.
• Achieve and exceed sales targets set by the management.
• Document all interactions with customers in the CRM system for future reference.
• Collaborate with the sales team to develop strategies for improving sales performance.

Required Skills:

• Proven experience in telesales or telecalling, preferably in an international sales environment.
• Excellent verbal communication skills with a persuasive ability.
• Strong interpersonal skills to build rapport with clients.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and Microsoft Office Suite.
• A results-driven mindset with a focus on achieving sales goals.