Telesales Executive

SunTec India; Dadri; On-site; INR 167,000 - 335,000; Full time

Job summary

SunTec India in Uttar Pradesh is seeking a motivated Telesales Executive to promote products and services through outbound calls. Freshers are welcome to start their career in sales and customer service.

You will utilize our CRM to track interactions, meet targets, and collaborate with colleagues to enhance sales strategies while delivering excellent customer service and support to ensure customer satisfaction. A positive attitude and willingness to learn are valued in this dynamic role.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to persuade and influence customers effectively.
• Basic understanding of sales principles and customer service practices.
• Proficiency in using telecommunication tools and CRM software is a plus.
• A positive attitude and a willingness to learn and grow in a sales environment.

Responsibilities

• Conduct outbound calls to potential customers to promote and sell our products and services.
• Engage with customers to understand their needs and provide appropriate solutions.
• Maintain accurate records of customer interactions and sales activities in our CRM system.
• Meet and exceed sales targets and performance metrics set by the management.
• Collaborate with team members to share best practices and improve overall sales strategies.
• Provide excellent customer service and support to ensure customer satisfaction.

Skills

Communication skills

Persuasion

Customer service

Telemarketing basics

Tools

CRM software

Job description

We are seeking a motivated and enthusiastic Telesales Executive to join our dynamic team in Uttar Pradesh. As a Telesales Executive, you will play a crucial role in driving sales and promoting our products and services through effective communication and persuasive techniques. This position is ideal for freshers looking to start their career in sales and customer service.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote and sell our products and services.
• Engage with customers to understand their needs and provide appropriate solutions.
• Maintain accurate records of customer interactions and sales activities in our CRM system.
• Meet and exceed sales targets and performance metrics set by the management.
• Collaborate with team members to share best practices and improve overall sales strategies.
• Provide excellent customer service and support to ensure customer satisfaction.

Required Skills:

• Strong communication skills, both verbal and written.
• Ability to persuade and influence customers effectively.
• Basic understanding of sales principles and customer service practices.
• Proficiency in using telecommunication tools and CRM software is a plus.
• A positive attitude and a willingness to learn and grow in a sales environment.

If you are a self-starter with a passion for sales and a desire to succeed, we encourage you to apply for this exciting opportunity. Join us and be a part of a team that values innovation, collaboration, and personal growth.