Telecom Engineer

Prose Technologies Co.; Mahesana, Ahmedabad District, Surat; On-site; INR 300,000 - 450,000; Full time

Job summary

Prose Technologies Co. is seeking a Telecom Engineer / O&M Engineer for field roles across IBS, Wi‑Fi, indoor OFC and small-cell sites in Gujarat.

Fresh graduates or diploma holders will gain hands-on experience under experienced engineers, with emphasis on network operations, maintenance, troubleshooting and field reporting. You will participate in site surveys, maintenance tasks, and coordination with NOC and vendors to ensure timely service restoration and performance enhancement across

Qualifications

• Freshers are welcome to apply, with relevant field ops exposure a plus.
• Diploma or BE/B.Tech in Electrical, Electronics or Instrumentation required.

Responsibilities

• IBS network assessment and optimization to improve performance.
• Site operations and maintenance for ISC, Wi‑Fi, Enterprise & UBR & A6 sites.
• Maintenance of L2 switches, Wi‑Fi APs and related equipment.
• Indoor OFC preventive and corrective maintenance and fibre checks.
• Trouble ticket resolution and preventive maintenance reporting.
• Stakeholder and vendor coordination for issue resolution.
• MIS, tools and automation usage to improve reporting.

Skills

Telecom ops basics

IBS & WiFi basics

Networking concepts

MS Excel

SQL & tools

Field troubleshooting

Stakeholder mgmt

MS Office

Automation tools

Field work readiness

Education

Diploma (3-year) / BE / B.Tech in Electrical/ Electronics / E&C / Instrumentation

Job description

Career Growth Opportunity For Freshers

Start your career in the Telecom Industry and grow with us!

This opportunity is ideal for fresh graduates and diploma holders who want to build a career in the telecom sector. You will get an opportunity to learn from experienced engineers, gain practical field exposure, develop technical skills in telecom network operations and maintenance, and build a strong foundation for long-term career growth in the telecom industry.

Job Description Telecom Engineer / O&M Engineer

Role & Responsibilities

1. IBS Network Assessment & Optimization

• Understand walk-test measurements and existing network performance to identify IBS requirements and recommend suitable solutions.
• Conduct and/or review site surveys and feasibility studies for proposed In-Building Solutions.
• Support optimization of existing IBS networks to improve network performance and end-user experience.
• Analyze customer complaints, identify root causes and implement corrective solutions.
• Maintain accurate site, project and network information in databases and tracking spreadsheets.

2. Site Operations & Maintenance

• Support Operation & Maintenance (O&M) activities for ISC, Wi-Fi, Enterprise & UBR and A6 sites.
• Carry out preventive and corrective maintenance of telecom equipment and network elements.
• Perform field-level activities, including:
  • Hard reset and equipment rebooting.
  • Card replacement.
  • UBR antenna adjustment.
  • Console login and equipment diagnostics.
  • Alarm monitoring and fault rectification.
  • Replacement of faulty hardware as per approved material movement procedures.
• Coordinate with NOC and relevant technical teams when issues cannot be resolved at the field level.
• Ensure timely restoration of equipment and network services.

3. Telecom Equipment & Network Maintenance

• Perform O&M activities for telecom and electronic equipment deployed at IBS, indoor Wi-Fi and small-cell locations.
• Maintain and troubleshoot L2 switches, Wi-Fi access points and related network equipment.
• Support configuration and troubleshooting of L2 switches.
• Develop an understanding of telecom base station systems and their operations.
• Support field-level technical issues and coordinate with relevant stakeholders for resolution.

4. Indoor OFC Maintenance

• Perform preventive and corrective maintenance of indoor OFC infrastructure and associated equipment.
• Maintain fibre connectivity between L2 switches, racks/JBs and small-cell/Wi-Fi access points.
• Identify and resolve fibre-related connectivity issues at IBS, indoor Wi-Fi and small-cell locations.
• Ensure proper maintenance and documentation of indoor fibre infrastructure

5. Trouble Ticket & Preventive Maintenance

• Ensure compliance with TT01 Trouble Ticket resolution and closure within defined timelines.
• Execute TT02 – Preventive Maintenance activities for ISC, Wi-Fi, Enterprise & UBR and A6 network elements.
• Ensure timely reporting and closure of assigned tickets and maintenance activities.
• Maintain proper records of faults, corrective actions and preventive maintenance.

6. Stakeholder & Vendor Management

• Coordinate effectively with internal teams, cross-functional stakeholders, customers, NOC teams and external agencies.
• Work with equipment vendors for product-related updates, technical support and issue resolution.
• Liaise with local teams and relevant authorities/stakeholders to resolve field-related issues.
• Identify operational challenges and recommend practical technical solutions.

7. MIS, Tools & Automation

• Maintain accurate project and site information in databases, trackers and MIS.
• Prepare and maintain reports using MS Office – Word, Excel and PowerPoint.
• Basic knowledge of SQL and relevant telecom/networking tools will be an advantage.
• Use digital tools and automation to improve operational efficiency and reporting.

Preferred Candidate Profile

Required Skills & Competencies

• Interest in developing a career in the telecom industry, particularly in network operations and maintenance.
• Basic understanding of IBS, Wi‑Fi, Small Cell and telecom network operations, or willingness to learn.
• Basic knowledge of networking concepts, L2 switches, IP networks, Wi‑Fi access points and indoor OFC will be an advantage.
• Willingness to learn telecom equipment O&M, field troubleshooting and preventive maintenance.
• Ability to understand technical issues and develop troubleshooting and problem‑solving skills.
• Good coordination, communication and stakeholder management skills.
• Basic knowledge of MS Excel and other MS Office tools.
• Knowledge of SQL, networking tools and automation will be preferred.
• Ability to work in a field environment and coordinate with technical teams.

Mandatory Requirements

• Experience: Freshers are welcome to apply. Candidates with relevant experience in Telecom, IBS, Network O&M or Field Operations may also apply.
• Qualification: Diploma (3-year) / BE / B.Tech in Electrical, Electronics, Electronics & Communication or Instrumentation.
• Must possess a valid two-wheeler and a valid two-wheeler driving licence.
• Must have access to a laptop for field reporting and operational activities.
• Should be medically fit to perform field duties.
• Should be comfortable with daily travel by two-wheeler and working across multiple sites.
• Must be willing to work in field environments and handle site-related technical issues.
• Must follow all applicable health, safety and work protocols.