Job Description:
Job Title: Network Operation Engineer
Organization Name: NEC Corporation of India Ltd.
Reporting Relationship: Manager
Role Summary:
We are looking for a technically skilled Network & Telecom Engineer to support network infrastructure, ISP/NOC operations, enterprise connectivity. The candidate will be responsible for network monitoring, installation, configuration, troubleshooting, incident management, health checks, deployment validation, and SLA-based service support.
Must-have Skills
- 5–7 years of experience in Network Infrastructure, NOC, ISP, Enterprise Networking, and Telecom Operations.
- Strong knowledge of Cisco Routers and Switches, LAN/WAN connectivity, and enterprise network troubleshooting.
- Hands‑on experience in VLAN, Access/Trunk Ports, Inter-VLAN Routing, STP/RSTP, EtherChannel/LACP, MAC Addressing, Port Security, CDP/LLDP.
- Good understanding of IPv4/IPv6, IP Addressing, Subnetting, VLSM/CIDR, TCP/UDP, ARP, Unicast, Multicast, and Broadcast.
- Experience in troubleshooting Link Down, High Latency, Packet Loss, SFP, Optical, Modem, Hardware and Fiber connectivity issues.
- Strong troubleshooting skills using Ping, Traceroute, Wireshark, nslookup, ARP and network/device logs.
- Experience with ITSM/ticketing tools such as Remedy and SLA-based incident management.
- Strong analytical, troubleshooting, documentation, communication, and stakeholder coordination skills.
Good-to-have Skills
- Experience in telecom network deployments, 4G architecture, PCRF, CNF and telecom core environments.
- Knowledge of DHCP, DNS, NAT/PAT, ACL, SNMP, NTP, Syslog, SSH/Telnet, and basic network security concepts.
- CCNA or equivalent networking certification will be an added advantage.
Responsibilities:
- Manage and update incidents through Remedy/ITSM tools and ensure resolution within defined SLA.
- Coordinate with NOC, field engineers, OEMs, vendors and customer teams for incident resolution and service restoration.
- Maintain technical documentation, deployment records, health‑check reports and troubleshooting logs.
- Follow defined MOP/SOP, change-management, escalation and operational procedures.
- Participate in planned maintenance, network upgrades and implementation activities as required.
Prerequisites:
- Qualification: B.Tech / B.E. / Diploma / BCA or equivalent in Computer Science, IT, Electronics, Telecommunications or related discipline.
- Experience: 5–7 years in Network Engineering, NOC, ISP, Telecom or Field Network Operations.
- Certification: CCNA preferred.
- Good communication and coordination skills.
- Willingness to work in 24×7 / shift‑based operations, if required.
Location :: Noida
Specialization Description
Management Information Systems (MIS) Administration & Reporting work focuses on configuring, maintaining, generating and analyzing reports for a MIS system in order to speed up an organizations decision making process, improve efficiency and workflow including:
- Performing complex work operating various data applications and the collection of information, analysis of data and generation of reports
- Maintaining system and MIS applications
- Ensuring the accuracy of financial and operational information entered into the system and testing new features of the system as they are implemented to verify accuracy of MIS procedures
- Designing and maintaining reports
- Providing input in the development or modification of currently established processes and procedures to drive efficiency
- Supporting staff, contractors and partners in customer service and training
- Vendor selection
Level Description
An experienced support level position that requires a basic knowledge of a given job area and tools, typically seen through work experience as well as vocational or technical training. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation to achieve business results for a given area of a department or function.
Specialties:
IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society.
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