Telecalling Executive - Hindi

MVR Technology; Hyderabad; Sur place; INR 167 000 - 279 000; Plein temps

Résumé du poste

MVR Technology is seeking a customer-support focused professional in Hyderabad to handle outbound Hindi communications, explain services, collect details, and follow up on inquiries. The role includes maintaining daily reports and coordinating with internal teams to resolve customer queries.

Strong Hindi fluency, good communication, and basic Excel skills are essential. This on-site position in Hyderabad offers an opportunity to contribute to customer satisfaction and efficient MIS reporting.

Qualifications

• Fluent Hindi speaking (Mandatory).
• Good communication skills.
• Basic computer and MS Excel knowledge.
• Customer handling and follow-up skills.
• Time management and coordination.

Responsabilités

• Make outbound calls and communicate with customers in Hindi.
• Explain company services and collect customer details.
• Follow up with customers and update call records.
• Maintain daily reports using Excel or MIS.
• Coordinate with the internal team and handle customer queries.

Connaissances

Hindi fluency

Good communication

Basic computer skills

Customer handling

Time management

Outils

MS Excel

Description du poste

Roles & Responsibilities

• Make outbound calls and communicate with customers in Hindi.
• Explain company services and collect customer details.
• Follow up with customers and update call records.
• Maintain daily reports using Excel or MIS.
• Coordinate with the internal team and handle customer queries.

Skills Required

• Fluent Hindi speaking (Mandatory).
• Good communication skills.
• Basic computer and MS Excel knowledge.
• Customer handling and follow-up skills.
• Time management and coordination.