Telecalling and Documentation

Hubert Enviro Care Systems; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Hubert Enviro Care Systems seeks an adept personality for outbound calling, responding to client inquiries, and driving appointments. The role involves pitching services, logging interactions in CRM, and ensuring accurate documentation.

The candidate should possess strong communication skills, local language proficiency, and basic MS Office competency to manage client files and back-office tasks efficiently.

Qualifications

• Excellent verbal and written communication abilities.
• Proficiency in local language and English/Hindi.
• Basic computer literacy including MS Word and MS Excel.

Responsibilities

• Make outbound calls from provided databases and leads.
• Answer incoming queries with accurate product/service details.
• Pitch services, generate leads, and fix appointments.
• Handle client objections professionally.
• Maintain daily call logs and CRM/Excel notes.
• Coordinate with internal teams to ensure smooth processing of client files.
• Ensure data privacy and secure handling of sensitive information.

Skills

Communication skills

Multilingual

Basic computer literacy

Tools

MS Word

MS Excel

Job description

Role & responsibilities

• Make outbound calls to prospective or existing clients from provided databases and leads.
• Answer incoming customer queries and provide accurate details regarding company products or services.
• Pitch services, generate leads, and follow up with interested clients to close sales or fix appointments.
• Handle customer objections politely and professionally.
• Maintain daily call logs, noting down customer feedback and interaction summaries in CRM or MS Excel.

Documentation Responsibilities

• Prepare, verify, and organize client documents, agreement papers, and application forms.
• Update digital databases, records, and reports accurately using MS Office / Excel.
• Coordinate with internal teams or departments to ensure smooth processing of client files.
• Manage day-to-day back-office tasks, scanning, filing, and retrieving documents when required.
• Ensure data privacy and secure handling of sensitive company and client information.

Preferred candidate profile

Skills:

• Good verbal and written communication skills.
• Proficiency in local language and English/Hindi (as applicable).
• Basic computer literacy (knowledge of MS Word, MS Excel, and data entry).