Telecalling Executive

Global Flight Handling Services; Zone 12 Alandur; On-site; INR 180,000 - 300,000; Full time

Job summary

Global Flight Handling Services Pvt. Ltd. (GFHS) is seeking energetic Telecallers for its Aviation, Travel & Hospitality Academy. The role focuses on telecalling, counselling prospective students, managing leads, and driving admission conversions.

You will connect with prospective students, generate academy visits, follow up on enquiries, and convert leads into admissions while maintaining accurate call records and performance tracking.

Qualifications

• Experience in telecalling and managing student leads.
• Ability to counsel students and explain courses clearly.
• Proven record of converting leads into admissions.

Responsibilities

• Make outbound calls to prospective students and follow up on enquiries.
• Explain aviation, travel, and hospitality courses and admission procedures.
• Generate student walk-ins through calling and follow-ups.
• Counsel students and address queries about courses and career prospects.
• Convert leads into admissions and achieve targets.
• Maintain and update lead databases and call records.

Skills

Telecalling

Lead management

Student counselling

Admission conversion

Customer service

Job description

Job Summary

Global Flight Handling Services Pvt. Ltd. (GFHS) is looking for energetic, confident, and result-oriented Telecallers for its Aviation, Travel & Hospitality Academy. The ideal candidates should have experience in telecalling, student counselling, lead management, and admission conversion.

The role involves connecting with prospective students, generating academy visits, following up on enquiries, and converting leads into admissions.

Key Responsibilities

• Make outbound calls to prospective students and follow up on incoming enquiries.
• Explain aviation, travel, and hospitality courses, career opportunities, and admission procedures.
• Generate student walk-ins through effective calling and follow-up strategies.
• Counsel prospective students and address their queries regarding courses and career prospects.
• Convert leads into admissions and achieve assigned calling and conversion targets.
• Maintain and update lead databases, call records, follow-up schedules, and enquiry status.
• Coordinate with the sales and counselling team to ensure timely follow-ups.
• Maintain professional communication and a positive candidate experience.
• Prepare daily calling reports and track performance against targets.

Candidate Requirements

• Excellent communication, convincing, and interpersonal skills.
• Experience in student walk-in generation, lead follow-ups, and admission conversions.
• Strong telephone etiquette and the ability to handle objections confidently.
• Target-oriented approach with a focus on lead conversion and business growth.