Telecalling Executive

Xworks Solutions; Pune District; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Performance-based incentives

Monthly performance bonus

Weekly performance bonus

Attendance & punctuality rewards

Career growth opportunities

Job summary

Xworks Solutions in Pune is hiring for a tele calling and customer support role suitable for freshers up to 1 year of experience.

You will make outbound calls to partners and customers, handle queries and follow-ups, and coordinate with internal teams to resolve basic operational issues. Strong communication and convincing skills, basic computer knowledge, and a customer-first mindset are essential.

This role offers performance-based incentives and growth opportunities.

Qualifications

• Fresher with up to 1 year experience in tele calling, customer support or operations.
• Good communication and convincing skills.
• Basic computer knowledge and customer-handling ability.
• Proactive, polite and target-oriented.

Responsibilities

• Make outbound calls to partners/customers and provide support.
• Handle queries, follow-ups, and resolve basic operational issues.
• Coordinate with internal teams for timely issue resolution.

Skills

Communication skills

Convincing skills

Customer handling

Record keeping

Proactive attitude

Education

Graduate or 12th pass

Job description

Role & responsibilities

• Make outbound calls to partners/customers and provide support.
• Handle queries, follow-ups, and resolve basic operational issues.
• Coordinate with internal teams for timely issue resolution.

Preferred candidate profile

Graduate/12th pass fresher till 1 year experience in tele calling, customer support, or operations. Good communication and convincing skills, basic computer knowledge, customer-handling ability, and comfortable with follow-ups, calling, and maintaining records. Candidate should be proactive, polite, and target-oriented.

Perks and benefits

• Performance-based incentives
• Monthly performance bonus
• Weekly performance bonus
• Attendance & punctuality rewards
• Career growth opportunities