Telecalling Executive (Contractual)

Lodha; Mumbai; On-site; INR 230,000 - 420,000; Full time

Job summary

Lodha in Mumbai is seeking a motivated professional to make outbound and handle inbound calls, providing relevant information to customers.

You will explain products and services clearly, address queries, and follow up with leads while maintaining detailed call records and aiming to meet calling and conversion targets within the defined timelines.

Qualifications include 12th Pass or Graduate with 2-5 years of experience; strong communication and basic computer knowledge are preferred.

Qualifications

• 12th Pass / Graduate minimum qualification.
• 2-5 years of experience requested.
• Good communication and basic computer knowledge preferred.

Responsibilities

• Make outbound and handle inbound calls to customers and provide relevant information.
• Explain products/services clearly and address customer queries professionally.
• Follow up with leads and maintain regular communication with potential customers.
• Maintain accurate records of calls, customer details, and follow-ups.
• Achieve assigned calling and conversion targets within the given timeline.
• Good communication skills, a positive attitude, and basic computer knowledge are preferred.

Skills

Good communication

Basic computer knowledge

Education

12th Pass / Graduate

Job description

Key Responsibilities

• Make outbound and handle inbound calls to customers and provide relevant information.
• Explain products/services clearly and address customer queries professionally.
• Follow up with leads and maintain regular communication with potential customers.
• Maintain accurate records of calls, customer details, and follow-ups.
• Achieve assigned calling and conversion targets within the given timeline.
• Good communication skills, a positive attitude, and basic computer knowledge are preferred.

Qualification: 12th Pass / Graduate.

Experience: 2-5 years.

Good communication skills and basic computer knowledge are preferred.