Telecalling Executive

Webfosys; Bengaluru; On-site; INR 167,000 - 190,000; Full time

Job summary

Webfosys in Bengaluru is hiring a Telecaller for our E-commerce process. You will handle customer calls about product inquiries, orders, and basic support, mainly with Hindi-speaking customers. Freshers with 0-1 year telecalling experience are welcome to apply.

The role is on-site at Bangalore Koramangala, with a regular shift from 10:30 AM to 7:00 PM and a salary of 15,000 to 17,000 INR per month plus incentives. Join our team and start your career in a fast-paced service environment.

Qualifications

• Hindi language is mandatory (spoken fluency required).
• Freshers can apply.
• 0-1 year of telecalling or customer support experience is acceptable.

Responsibilities

• Make outbound calls / handle inbound calls for e-commerce customers.
• Explain product details, offers, and order information.
• Confirm orders and follow up with customers.
• Address basic customer queries and concerns.
• Maintain call records and customer details.

Skills

Hindi language

Communication skills

Telecalling

Job description

Job Title Telecaller E-commerce Process

Job Location Bangalore Koramangala (On-site)
Experience 0 to 1 year (Freshers can apply)
Salary 15,000 - 17,000 per month + Incentives
Shit Timing 10:30AM to 07:00PM
Employment TypeFull-Time

Roles and Responsibilities

We are hiring Telecallers for an E-commerce calling process. The role involves handling customer calls related to product inquiries, order confirmation, follow-ups, and basic support. Candidates should be confident in communication and comfortable speaking in Hindi.

Key Responsibilities

• Make outbound calls / handle inbound calls for e-commerce customers
• Explain product details, offers, and order information
• Confirm orders and follow up with customers
• Address basic customer queries and concerns
• Maintain call records and customer details

Required Skills & Qualifications

• Hindi language mandatory (spoken fluency required)
• Basic communication skills
• 0-1 year of experience in telecalling or customer support
• Basic knowledge of handling calls and customers
• Willingness to work from offic

Preferred Candidate Profile

• Experience in e-commerce calls /customer support is a plus
• Immediate joiners preferred
• Positive attitude and willingness to learn