Sales Executive (Telecaller)

SRT10 Altevol Centre of Excellence Ahmedabad; Ahmedabad District; On-site; INR 167,400 - 279,000; Full time

Benefits offered by this job

SIM card

CRM access and lead database

Job summary

SRT10 Altevol Centre of Excellence Ahmedabad is seeking a Tele-calling and Parent Communication Executive. In this full-time role, you will engage with potential leads, manage parent communications, and assist in scheduling academy visits.

The ideal candidate should possess excellent communication skills in English, Hindi, and Gujarati, with prior experience in telecalling or customer support being a plus. A competitive salary range of 15,000 - 25,000 INR is offered, negotiable based on experience.

Qualifications

• Strong communication skills required for tele-calling.
• Prior experience in telecalling or customer support preferred.
• Basic familiarity with CRM systems and Google Sheets beneficial.

Responsibilities

• Conduct daily calls to fresh leads.
• Help schedule and confirm visits for prospective students.
• Maintain communication with parents about academy updates.

Skills

Good communication skills in English, Hindi, and Gujarati

Confident, polite, and professional personality

Basic knowledge of WhatsApp, Google Sheets, or any CRM

Prior telecalling/customer support experience

Energetic and proactive

Job description

Location: SRT10 Altevol Centre of Excellence

Shankus Farm (Behind Spinny Park, Chharodi – Near Vaishnodevi Circle), Ahmedabad

Role Description

This is a pure tele-calling and parent communication role.

Responsibilities

You will be responsible for:

• Calling fresh leads who inquire about the academy
• Scheduling and confirming academy visits
• Following up with parents regularly
• Sharing updates related to batches, matches, events, holidays, and academy announcements
• Maintaining strong communication with existing parents and students

Company Benefits

The company will provide:

• SIM card
• CRM access and lead database

Requirements

• Good communication skills in English, Hindi, and Gujarati
• Comfortable speaking on calls for long hours
• Confident, polite, and professional personality
• Basic knowledge of WhatsApp, Google Sheets or any CRM.
• Prior telecalling/customer support experience is preferred
• Sports academy or education industry experience is a bonus

Key Responsibilities

Lead Calling & Follow-Ups

• Call new inquiry leads daily
• Explain academy programs and facilities clearly
• Schedule academy visits and assessments
• Follow up with parents who missed visits or did not respond
• Maintain daily call logs and lead updates

Parent Communication

• Inform parents about:
  • Events and tournaments
  • Batch timing updates
  • Holidays and announcements
  • Admission formalities
  • Coordinate communication through calls and WhatsApp

Relationship Management

• Build a positive relationship with parents and students
• Ensure parents feel informed and supported

Ideal Candidate

• Energetic and proactive
• Good at convincing and follow-ups
• Organized and disciplined
• Friendly with parents and children
• Comfortable working in a fast-paced sports environment
• Full-time role
• Work from office
• Phone and SIM card provided by company

Salary Range

15,000 - 25,000 INR (Negotiable based on experience)