Admissions Counselor

SRT10 Altevol Centre of Excellence Ahmedabad; Ahmedabad District; On-site; INR 279,000 - 446,400; Full time

Job summary

A world-class sports academy in Ahmedabad is seeking an Admissions Counselor to facilitate smooth admissions processes and maintain a welcoming environment. The ideal candidate will be fluent in Gujarati, Hindi, and English, possess strong communication skills, and handle inquiries. This full-time position offers the chance to work in a dynamic setting that's redefining the sports facility experience in Gujarat. Previous experience in a similar role is a plus, alongside proficiency in Microsoft Office and CRM systems.

Qualifications

• Experience in admissions, counseling, sales, or customer-facing roles is advantageous.
• Organized, responsive, and proactive individual.
• Ability to follow up and close conversations with clarity and warmth.

Responsibilities

• Manage admissions office, welcome visitors, and maintain a professional atmosphere.
• Collect contact details and manage inquiries efficiently.
• Coordinate with parents and students for attendance and updates.
• Handle fee submissions and maintain proper records.
• Assist in office administration tasks including data entry and attendance records.

Skills

Fluency in Gujarati

Fluency in Hindi

Fluency in English

Phone and in-person communication skills

Proficiency in Microsoft Office Suite

Tools

CRM systems (Zoho)

Job description

Admissions Counselor

We’re looking for a people-first Admissions Counselor to be the face and voice of SRT10 Altevol Centre of Excellence, a world-class sports academy in Ahmedabad. This is a full-time, on-site role.

Key Responsibilities

• Admissions Office Management: Welcome walk‑ins, provide accurate information, and maintain a professional and positive atmosphere at the academy.
• Inquiry & CRM Management: Collect contact details from parents/students, update them in our CRM (Zoho), and manage all desk/call inquiries efficiently.
• Manage incoming phone and WhatsApp inquiries
• Follow‑ups & Coordination: Call and follow up with parents/students regarding trial batches, schedules, and upcoming enrollments.
• Connect students with the right coaches as needed.
• Coordinate with parents and students for attendance, reminders, and batch updates.
• Fee Collection: Handle fee submissions from students/parents at the desk and maintain proper records.
• Facility Oversight: Report and escalate any issues related to equipment, lighting, air conditioning, or facility upkeep.
• Administrative Work: Assist in office‑related admin tasks including data entry, attendance records, and reports.
• Follow up with online leads quickly and consistently (speed to lead matters).
• Communication: Act as the first point of contact, ensuring professional communication in Gujarati, Hindi, and English.

What we’re looking for

• Fluency in Gujarati, Hindi, and English
• Strong phone and in‑person communication skills
• Comfortable handling parents, players, and prospects
• Organized, responsive, and proactive
• Ability to follow up and close conversations with clarity and warmth
• Proficiency in Microsoft Office Suite
• Previous experience in a similar role is advantageous

Good to have

• Interest in sports (Tennis, Cricket, Pickleball, Badminton)
• Experience in admissions, counseling, sales, or customer‑facing roles
• Familiarity with handling leads via calls, WhatsApp, or CRM systems
• Work at a world‑class sports facility
• Be part of a fast‑growing academy backed by global coaching standards
• Meaningful role helping families start their sports journey
• High ownership, real impact

Company Description

SRT10 Altevol Centre of Excellence, in partnership with Sachin Tendulkar’s SRT10 Global Academy, is redefining the sports facility experience in Ahmedabad. Our new multi‑sport campus offers world‑class athlete training and recreational opportunities for adults. We provide international‑standard programs with expert coaching and holistic development. Our vibrant recreational center features fitness programs, a gym, and wellness spaces to integrate sports and fitness into daily life. Rooted in Sachin Tendulkar's vision of fostering a sport‑playing nation, SRT10 Altevol Centre of Excellence is more than an academy. It's a movement for Gujarat and India.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Education and Training

Industries

Sports and Recreation Instruction