Telecaller Executive -Lead Qualification & CRM Operations

Sattva Shravana Spacess; Ahmedabad District; Presencial; INR 167 000 - 279 000; Tempo integral

Resumo da oferta

Sattva Shravana Spacess is seeking a Telecaller Executive – Lead Qualification & CRM Operations for an on-site role in Ahmedabad. You will make outbound and inbound calls, understand client needs, and qualify leads using predefined criteria to support the sales process.

You will maintain accurate CRM records, track lead status, and coordinate with the sales team to arrange site visits and follow-ups. Strong communication, data entry accuracy, and target-driven performance are essential for

Qualificações

• Strong communication and interpersonal skills for high‑volume calls.
• Experience in lead qualification, telecalling, or customer service.
• Proficiency in CRM tools with careful data entry and record keeping.
• On-site work capability in Ahmedabad; time management and meeting targets.
• Good command of English and local languages relevant to Ahmedabad.

Responsabilidades

• Make outbound and inbound calls to prospective clients and qualify leads.
• Update and maintain accurate CRM records and track lead status.
• Coordinate with the sales team to schedule visits and meetings.
• Provide clear information about projects and services and handle client queries.
• Follow structured calling and follow-up processes to meet targets.

Conhecimentos

Communication

Interpersonal skills

Lead qualification

Telecalling

Customer service

Time management

Attention to detail

English proficiency

Ferramentas

CRM software

Descrição da oferta de emprego

Role Description

The Telecaller Executive – Lead Qualification & CRM Operations is a full-time, on-site role based in Ahmedabad. This position involves making outbound and inbound calls to prospective clients, understanding their requirements, and qualifying leads based on predefined criteria. The role includes updating and maintaining accurate records in the CRM system, tracking lead status, and ensuring timely follow-ups to move prospects through the sales pipeline. The Telecaller Executive will coordinate with the sales team to schedule site visits or meetings, share lead insights, and support overall conversion efforts. Daily responsibilities also include handling client queries, providing clear information about projects and services, and adhering to communication and data management standards.

Qualifications

• Strong communication and interpersonal skills, with the ability to handle high-volume calls and engage professionally with diverse clients.
• Experience in lead qualification, telecalling, or customer service, preferably in real estate or a similar client-facing industry.
• Proficiency in CRM tools or lead management software, with attention to detail in data entry and record keeping.
• Basic computer literacy, including use of office productivity tools (email, spreadsheets, and documentation).
• Ability to work on-site in Ahmedabad, manage time effectively, and follow structured calling and follow-up processes.
• Comfort with working towards targets and performance metrics, with a proactive and result-oriented approach.
• Good command of English and local languages as relevant to the Ahmedabad market.
• Prior experience in telecalling or inside sales is an advantage; a background in real estate consulting is a plus.