Telecalling

Cognito Excellence; Chennai District; On-site; INR 89,000 - 134,000; Full time

Job summary

Cognito Excellence is seeking enthusiastic Telecalling Interns to support healthcare outreach initiatives. The role involves B2B communication, client engagement, appointment coordination, and customer service within the healthcare sector.

Outstanding performers may be offered a full-time position after internship completion. Responsibilities include contacting hospitals and clinics, scheduling appointments, building relationships with healthcare institutions, managing inquiries, and maintaining

Qualifications

• Graduate or undergraduate student; freshers welcome.
• Excellent communication in English, Tamil, or other regional languages.
• Strong interpersonal and relationship-building skills.
• Basic computer knowledge and familiarity with MS Office.

Responsibilities

• Contact hospitals, clinics, healthcare professionals, and individuals from the provided database.
• Schedule appointments and meetings for clinical consultations and business discussions.
• Build and maintain professional relationships with healthcare institutions and potential partners.
• Handle inbound calls and respond to inquiries regarding services, programs, and locations.
• Follow up for appointment confirmations.
• Maintain accurate call records and update client information in the system.
• Coordinate with internal teams to ensure smooth scheduling and communication.

Skills

Telecalling

Communication

Relationship-building

Appointment scheduling

Customer service

Education

Graduate/Undergraduate student

Tools

MS Office

Job description

About the Role:

Role summary: We are looking for enthusiastic and proactive Telecalling Interns to support our healthcare outreach initiatives. This internship provides practical exposure to B2B communication, client engagement, appointment coordination, and customer service within the healthcare sector. Outstanding performers may be offered a full-time position upon successful completion of the internship.

What you'll actually do:

• Contact hospitals, clinics, healthcare professionals, and individuals from the database provided.
• Schedule appointments and meetings for clinical consultations and business discussions.
• Build and maintain professional relationships with healthcare institutions and potential partners.
• Handle inbound calls and respond to inquiries regarding services, programs, and locations.
• Follow up with hospitals, clinics, and individuals for appointment confirmations.
• Maintain accurate call records and update client information in the system.
• Coordinate with internal teams to ensure smooth scheduling and communication.

Who fits this:

• Any Graduate / Undergraduate Student. Freshers are welcome to apply.
• Excellent communication skills in English, Tamil, and/or other regional languages.
• Strong interpersonal and relationship-building skills.
• Basic computer knowledge and familiarity with MS Office.

Skills Required:

• Effective verbal communication.
• Professional telephone etiquette.
• Confidence in speaking with healthcare professionals and business stakeholders.
• Good follow-up and organizational skills.
• Positive attitude and willingness to learn.

Why this internship is worth it:

• Exposure to B2B healthcare communication and client engagement.
• Hands-on experience in appointment management and stakeholder coordination.
• Internship Completion Certificate.
• Professional training and mentorship.
• Opportunity for full-time employment based on performance.