Telecaller — Real Estate Lead Generation & Client Follow-Up

Sumiram Sai Realtors Pvt. Ltd.; India; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Fixed salary + call-based incentives

Training and development programs

Growth pathway to Sales Executive roles

Job summary

Sumiram Sai Realtors Pvt. Ltd. is hiring a Telecaller based in Noida for real estate lead generation. This front-line role demands confidence on calls and fluency in Hindi and English. You will engage with potential buyers, maintain call logs, and manage inbound leads through campaigns.

Ideal candidates should have 0–3 years of relevant experience, excellent communication skills, and a disciplined work ethic. Attractive incentives are offered for consistent performance.

Qualifications

• 0–3 years of experience in telecalling or inside sales.
• Clear, confident spoken Hindi is non-negotiable.
• Basic English communication for portal and email use.

Responsibilities

• Call inbound leads and qualify interest on the first call.
• Maintain a daily call log and update CRM accurately.
• Achieve daily call targets set by the team lead.

Skills

Fluent in Hindi

Communication Skills

Customer Service

Tools

CRM tools

WhatsApp Business

Excel

Job description

We are hiring a Telecaller at Sumiram Sai Realtors — a Noida-based real estate advisory firm serving buyers and investors across NCR. This is a front-line role where your voice is the first impression our company makes on every potential buyer.

If you are confident on calls, fluent in Hindi and English, quick to build rapport, and motivated by targets and incentives — this role is your entry point into one of NCR's most active real estate advisory teams.

Role Telecaller — Real Estate Lead Generation & Follow-Up

Location G-192 Sector 63 Noida Uttar Pradesh 201301

Job Type Full-Time

What You Will Do

• Call inbound leads generated through digital campaigns, property portals, and website enquiries — introduce the firm, understand buyer requirements, and qualify interest within the first call.
• Follow up consistently with warm leads via phone and WhatsApp — maintain regular contact without being pushy, build familiarity, and move prospects toward a site visit or meeting with the sales team.
• Maintain a daily call log and update CRM accurately after every conversation — call outcome, buyer requirement, budget, timeline, and next follow-up date.
• Schedule site visits and callback appointments for the senior Sales Executives — hand over qualified, visit-ready leads, not close deals yourself.
• Handle basic buyer queries on call — property location, price range, possession status, and next steps — using briefing material provided by the team.
• Re‑engage cold and dormant leads from the database periodically — many buyers who did not convert earlier are ready to move when the right call comes at the right time.
• Achieve daily call targets, weekly follow-up targets, and monthly site visit scheduling targets set by the team lead.
• Share caller feedback with the marketing and sales teams — what objections buyers raise, what questions they ask, what puts them off — insight directly improves campaign quality.

Who We Are Looking For

• 0–3 years of experience in telecalling, inside sales, or customer service — real estate experience is a plus but not mandatory.
• Clear, confident spoken Hindi — this is non-negotiable. Basic English communication for portal and email use.
• A natural phone presence — you sound warm, professional, and trustworthy from the very first sentence.
• Disciplined and process-driven — you update the CRM after every call, every time, without being reminded.
• Thick-skinned and target-oriented — rejections are part of the job; you reset quickly and stay consistent.
• Basic smartphone and computer literacy — WhatsApp Business, Excel, and CRM tools.
• Fresher candidates with strong communication and genuine enthusiasm are welcome to apply.

What We Offer

• Fixed salary + call-based and visit-conversion incentives — consistent performers earn well above the fixed component every month.
• High-volume inbound lead flow from active digital campaigns — you are never starting from a cold database alone.
• Full script training, objection handling guidance, and property briefing provided before your first day on calls — no guesswork.
• A supportive, structured team environment — daily huddles, clear targets, and direct feedback so you always know where you stand.
• Fast-track growth path — strong Telecallers at Sumiram Sai Realtors move into field Sales Executive roles within 6–12 months based on performance.
• On-the-job real estate market education — you will understand NCR property, pricing, and buyer behaviour better than most field agents within your first 3 months.

Department Sales Support & Lead Generation

Reporting To Team Lead / Senior Sales Executive

Working Days Thursday to Tuesday

Working Hours 10:00 AM – 6:30 PM

Call Targets 80–100 calls per day (inbound + follow-up)

Freshers are encouraged to apply. Only shortlisted candidates will be contacted for an interview.