Telecaller (IT Sales)

Digital Ratha; Khordha; On-site; INR 250,000 - 420,000; Full time

Job summary

Digital Ratha is seeking a confident Telecaller with experience in IT sales to proactively connect with potential clients. You will explain IT services, understand client requirements, and generate qualified leads through calls, WhatsApp, and emails.

The role emphasizes target achievement, relationship building, and effective follow-ups to convert prospects into opportunities. The ideal candidate has at least 1 year of IT sales or telecalling experience, strong communication skills in English

Qualifications

• Excellent verbal communication and interpersonal skills.
• Good command of English and Hindi; Odia an added advantage.
• Basic understanding of IT services, website development, and digital marketing.

Responsibilities

• Make outbound calls to potential customers and generate business leads.
• Promote IT services such as Website Development, Digital Marketing, SEO, Software Solutions, and other IT-related services.
• Understand customer requirements and explain relevant services.
• Follow up with prospective clients through calls, WhatsApp, and emails.
• Schedule meetings and appointments for the sales team.
• Maintain a proper database of leads, calls, and follow-ups.
• Achieve assigned monthly calling, lead generation, and sales targets.
• Build and maintain positive relationships with potential clients.

Skills

Verbal communication

Interpersonal skills

English and Hindi

Customer handling

Job description

We are looking for a confident, enthusiastic, and result-oriented Telecaller with at least 1 year of experience in IT sales. The candidate should have excellent communication skills and the ability to connect with potential clients, understand their business requirements, explain IT services, and generate qualified leads.

Key Responsibilities

• Make outbound calls to potential customers and generate business leads.
• Promote IT services such as Website Development, Digital Marketing, SEO, Software Solutions, and other IT-related services.
• Understand customer requirements and explain relevant services.
• Follow up with prospective clients through calls, WhatsApp, and emails.
• Schedule meetings and appointments for the sales team.
• Maintain a proper database of leads, calls, and follow-ups.
• Achieve assigned monthly calling, lead generation, and sales targets.
• Build and maintain positive relationships with potential clients.

Required Skills & Qualifications

• Minimum 1 year of experience in IT sales, telecalling, or business development.
• Excellent verbal communication and interpersonal skills.
• Good command of English and Hindi; Odia will be an added advantage.
• Basic understanding of IT services, website development, and digital marketing.
• Strong convincing, negotiation, and follow-up skills.
• Ability to handle customer queries and convert prospects into business opportunities.
• Target-oriented, confident, and self-motivated.