Tele Caller (IT Sales)

Suvidha Software; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

Suvidha Software in Hyderabad invites an enthusiastic Telecaller to generate leads, promote IT products and services, and support the sales team. You will handle outbound and follow-up calls, understand customer needs, explain offerings, and maintain accurate records of interactions.

The role requires strong communication, target-driven mindset, and ability to coordinate with sales and technical teams to close deals.

Responsibilities

• Generate new business leads through outbound calls, follow-up calls, and customer enquiries.
• Contact potential customers to promote Websites, Software Solutions, Mobile Apps, Bulk SMS, Digital Marketing, and other IT products and services offered by the company.
• Understand customer requirements over the phone and recommend suitable digital solutions.
• Explain company products and services, including key features, benefits, pricing, and implementation.
• Build and maintain strong relationships with prospective and existing customers through regular communication.
• Follow up on leads, enquiries, quotations, and proposals to convert prospects into customers.
• Schedule appointments and arrange meetings between interested clients and the sales team.
• Achieve daily, weekly, and monthly calling and sales targets.
• Maintain accurate records of customer calls, leads, follow-ups, and sales activities.
• Coordinate with the field sales, technical, and project teams to ensure smooth communication and successful deal closure.

Job description

Telecaller Job Responsibilities

• Generate new business leads through outbound calls, follow-up calls, and customer enquiries.
• Contact potential customers to promote Websites, Software Solutions, Mobile Apps, Bulk SMS, Digital Marketing, and other IT products and services offered by the company.
• Understand customer requirements over the phone and recommend suitable digital solutions.
• Explain company products and services, including key features, benefits, pricing, and implementation.
• Build and maintain strong relationships with prospective and existing customers through regular communication.
• Follow up on leads, enquiries, quotations, and proposals to convert prospects into customers.
• Schedule appointments and arrange meetings between interested clients and the sales team.
• Achieve daily, weekly, and monthly calling and sales targets.
• Maintain accurate records of customer calls, leads, follow-ups, and sales activities.
• Coordinate with the field sales, technical, and project teams to ensure smooth communication and successful deal closure.