Telecaller -HNI Client Engagement

BeyondnMore; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

Beyond and More in Mumbai seeks a polished telecaller with 1–4 years of experience to engage High-Net-Worth Individuals, CXOs, architects and interior designers. You will introduce premium products and services, nurture relationships, and secure meetings with key decision-makers in luxury sectors.

The role requires exceptional English, strong persuasion, and professional phone etiquette. You will document calls, maintain CRM records, and contribute to a premium client experience in a fast-paced

Qualifications

• Exceptional command over English with a neutral or polished accent.
• Experience interacting with HNIs, luxury clientele, or corporate decision-makers.
• Strong persuasion and relationship-building skills.
• Professional phone etiquette and listening skills.
• Ability to handle objections confidently and tactfully.
• Familiarity with CRM tools and Microsoft Office.

Responsibilities

• Conduct outbound calls to High-end Suppliers.
• Introduce products, services, events, or business opportunities in a professional and engaging manner.
• Schedule meetings and appointments if needed.
• Maintain regular follow-ups with suppliers.
• Update CRM records and maintain accurate call logs.

Skills

English proficiency

HNIs luxury clientele experience

Persuasion skills

Phone etiquette

Active listening

Tools

CRM tools

Microsoft Office

Job description

About Us

At Beyond and More, we curate premium residential and commercial spaces with a focus on design, detail, and timeless appeal. We represent leading luxury furniture brands and source high-end furniture for discerning clients. We are based in Prabhadevi, Mumbai.

Ideal Candidate

A polished and confident telecaller with1-4 years of experience, who can comfortably converse with High-Net-Worth Individuals (HNIs) CXOs, entrepreneurs, architects & interior designers.

Key Responsibilities

• Conduct outbound calls to High-end Suppliers
• Introduce products, services, events, or business opportunities in a professional and engaging manner.
• Schedule meetings and appointments if needed
• Maintain regular follow-ups with suppliers
• Update CRM records and maintain accurate call logs.

Desired Skills

• Exceptional command over English with a neutral or polished accent.
• Experience interacting with HNIs, luxury clientele, or corporate decision-makers.
• Strong persuasion and relationship-building skills.
• Professional phone etiquette and listening skills.
• Ability to handle objections confidently and tactfully.
• Familiarity with CRM tools and Microsoft Office.

Preferred Candidate Background

• Luxury retail
• Premium concierge services & Hospitality
• Wealth management, Banking and financial services
• Luxury furniture and interior design

Compensation :

₹5–8 LPA