Front Desk Manager

Solution For All; Pune District, Bengaluru, Delhi; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Confidential – Leading MNC Client is seeking a Front Desk Manager to handle HNI customers, manage premium leads, and drive conversions across PAN India. The role demands confident, persuasive professionals with strong relationship management and sales orientation.

You should be fluent in English, possess excellent communication skills, and have a track record of converting premium leads into business while maintaining premium client relationships.

Qualifications

• Excellent English communication & fluency is mandatory.
• Strong convincing, negotiation & interpersonal skills.
• Proven ability to convert leads into business.
• Excellent HNI / premium customer relationship management.
• Strong commercial understanding and sales orientation.
• Confident personality with a professional and polished approach.
• Entrepreneurial mindset with ownership and target orientation.

Responsibilities

• Handle and build strong relationships with HNI customers.
• Manage and follow up on company-generated premium leads.
• Understand customer requirements and present suitable solutions.
• Drive the complete sales cycle from Lead Consultation Follow-up Conversion Closure.
• Coordinate with internal teams to ensure a seamless customer experience.
• Achieve individual Sales KPIs & Revenue Targets.
• Maintain long-term relationships with premium clientele.

Skills

English communication

Negotiation

Interpersonal skills

Lead conversion

HNI customer management

Sales orientation

Entrepreneurial mindset

Ownership & target focus

Job description

WE ARE HIRING FRONT DESK MANAGER | HNI CUSTOMER HANDLING

Confidential – Leading MNC Client | PAN India

Key Locations: Delhi NCR | Gurugram | Bengaluru | Ahmedabad
Role: Front Desk Manager – HNI Customer Segment

We are looking for dynamic, confident and result-oriented professionals who can effectively handle HNI customers, manage premium leads and drive conversions.

KEY REQUIREMENTS

• Excellent English communication & fluency is mandatory
• Strong convincing, negotiation & interpersonal skills
• Proven ability to convert leads into business
• Excellent HNI / premium customer relationship management
• Strong commercial understanding and sales orientation
• Confident personality with a professional and polished approach
• Entrepreneurial mindset with ownership and target orientation
• Candidates with experience in HNI / Premium Sales, Luxury, Real Estate, Financial Services, Banking, Automobiles, Hospitality, Healthcare & Wellness will be preferred

KEY RESPONSIBILITIES

• Handle and build strong relationships with HNI customers
• Manage and follow up on company-generated premium leads
• Understand customer requirements and present suitable solutions
• Drive the complete sales cycle from Lead Consultation Follow-up Conversion Closure
• Coordinate with internal teams to ensure a seamless customer experience
• Achieve individual Sales KPIs & Revenue Targets
• Maintain long-term relationships with premium clientele

WHO WE ARE LOOKING FOR

If you are confident, persuasive, commercially sharp and passionate about dealing with premium customers, this opportunity could be for you.