Telecaller

Kankei; Vasai; On-site; INR 180,000 - 300,000; Full time

Job summary

Kankei in Maharashtra is seeking a motivated Telecaller to join our sales team. The role focuses on outbound calls, promoting our offerings, and driving customer engagement.

You will generate leads through cold calling, maintain call records in our CRM, and work with the sales team to hit monthly targets.

Fluency in English and local languages is preferred, with a proactive approach to problem-solving and resilience in a fast-paced environment. Training provided.

Qualifications

• Outbound calls to promote offerings and engage customers.
• Ability to generate leads through cold calling and follow-up.
• Maintain records of calls and customer interactions in CRM.
• Communicate product information clearly and address queries.

Responsibilities

• Conduct outbound calls to potential customers to promote offerings.
• Engage in cold calling to generate leads and convert into sales.
• Maintain a record of calls and customer interactions in our database.
• Provide information about products and services to customers, addressing queries and concerns.
• Collaborate with the sales team to achieve monthly targets and drive growth.
• Follow up with leads and nurture relationships to ensure satisfaction.

Skills

Cold calling

Sales

Verbal communication

Relationship building

Persistence

Tools

CRM software

Job description

We are seeking a motivated and dynamic Telecaller to join our team in Maharashtra. The ideal candidate will be responsible for engaging with potential customers through outbound calls, promoting our products and services, and driving sales. This role requires excellent communication skills, a persuasive attitude, and the ability to handle customer inquiries effectively.

Key Responsibilities

• Conduct outbound calls to potential customers to promote our offerings.
• Engage in cold calling to generate leads and convert them into sales opportunities.
• Maintain a record of calls and customer interactions in our database.
• Provide information about products and services to customers, addressing their queries and concerns.
• Collaborate with the sales team to achieve monthly targets and contribute to overall business growth.
• Follow up with leads and maintain relationships to ensure customer satisfaction.

Required Skills

• Strong sales skills with a focus on cold calling and telemarketing.
• Excellent verbal communication skills in English and local languages.
• Ability to work in a fast-paced environment and handle rejection positively.
• Proficiency in using call center software and CRM tools is a plus.
• A proactive approach to problem-solving and customer engagement.

If you are passionate about sales and have a knack for telecalling, we would love to hear from you. Join us in driving our business forward and making a difference in our customers' lives.