Telecaller

WebSenor Pvt. Ltd.; Udaipur District; On-site; INR 180,000 - 300,000; Full time

Job summary

WebSenor Pvt. Ltd. is seeking a Telecaller to manage incoming calls and inquiries, provide satisfactory answers, and maintain high attention to detail. The role requires clear verbal and written communication, and a professional customer-facing attitude, with on-site work from the office in Rajasthan.

You will engage with project teams and clients, contributing to delivery processes, documentation, and collaboration across engineering and design teams.

Qualifications

• Clear communication and professional demeanor.
• Strong customer service orientation.
• Good problem-solving attitude and patience.

Responsibilities

• Own delivery for client-facing web, mobile, AI, cloud or digital transformation work.
• Collaborate with project managers, designers, QA and client stakeholders through discovery, build, launch and support.
• Write clear documentation, communicate risks early and keep delivery quality high.
• Contribute to reusable engineering practices, reviews and mentoring inside the WebSenor team.

Skills

Clear communication

Customer service

Problem solving

Multitasking

Job description

Responsibilities and Duties of Telecaller:- Managing incoming calls and customer inquiries Able to provide a satisfactory answer. A high attention to details The ability to multi-task and stay organized Ability to work quickly under pressure Desired Candidate Candidate must be comfortable with work from office Ability to communicate clearly and professionally , both verbally and […]

About the role

Responsibilities and Duties of Telecaller:-

• Managing incoming calls and customer inquiries
• Able to provide a satisfactory answer.
• A high attention to details
• The ability to multi-task and stay organized
• Ability to work quickly under pressure

Desired Candidate

• Candidate must be comfortable with work from office
• Ability to communicate clearly and professionally , both verbally and in writing
• Has a pleasant , patient and friendly attitude
• Candidates must have a problem solving attitude.

What you'll do

• Own delivery for client-facing web, mobile, AI, cloud or digital transformation work based on the role.
• Collaborate with project managers, designers, QA and client stakeholders through discovery, build, launch and support.
• Write clear documentation, communicate risks early and keep delivery quality high.
• Contribute to reusable engineering practices, reviews and mentoring inside the WebSenor team.

What we're looking for

• Strong hands-on experience relevant to this role and a portfolio of shipped production work.
• Clear communication, ownership mindset and ability to work with global clients.
• Comfort with delivery discipline: estimation, reviews, testing, documentation and release readiness.
• Ability to learn fast and work across modern product, engineering and AI-enabled workflows.

What you'll get

• Work on real enterprise client projects with measurable business outcomes.
• Collaborate with experienced engineering, design, QA and delivery teams.
• Growth through mentoring, project ownership and exposure to global clients.
• HR-approved compensation, benefits and policies as finalized during the offer process.

About the team

You will work with WebSenor project managers, UI/UX designers, QA engineers, cloud specialists and senior developers focused on quality delivery for enterprise clients.

Our hiring process

• Application Review: HR and delivery leadership review your profile for role fit.
• Technical Discussion: Meet the technical team for skill, communication and project-readiness evaluation.
• Final Conversation: Discuss compensation, joining timeline and team fit.
• Offer and Onboarding: Receive the offer, documentation checklist and onboarding plan.