Open Role Full-time Flexible / as listed
Counsellor
Job Title:Counsellor / Career CounsellorExperience:0-3 YearsEmployment Type:Full-TimeWork Mode:On-site / HybridDepartment:Counselling / Admissions Job Summary We are looking for amotivated and empathetic Counsellorto guide students and candidates in making informed decisions about theireducation, career, courses, and professional opportunities. The ideal candidate should have excellent communication and interpersonal skills, a strong ability to understand individual requirements, and […]
Flexible / as listed Full-time As per role Competitive Posted Sep 5, 2026
About the role
- Job Title: Counsellor / Career Counsellor
- Experience: 0-3 Years
- Employment Type: Full-Time
- Work Mode: On-site / Hybrid
- Department: Counselling / Admissions
Job Summary
We are looking for amotivated and empathetic Counsellorto guide students and candidates in making informed decisions about theireducation, career, courses, and professional opportunities.
The ideal candidate should have excellent communication and interpersonal skills, a strong ability to understand individual requirements, and the confidence to recommend suitable courses or career paths. The role involvescounselling, lead follow-up, relationship management, query resolution, and achieving counselling/enrollment targets.
Candidates with experience instudent counselling, admissions, recruitment, customer handling, inside sales, or business developmentwill be preferred.
Key Responsibilities
- Counsel and guide students/candidates based on theircareer goals, interests, qualifications, and requirements.
- Understand individual student needs and recommend suitablecourses, programs, training, or career opportunities.
- Conduct counselling sessions throughphone calls, online meetings, and face-to-face interactions.
- Handle enquiries related tocourses, admissions, eligibility, fees, curriculum, career prospects, and enrollment processes.
- Follow up with prospective students/candidates through calls, messages, and emails.
- Maintain regular communication with leads and ensure timely follow-ups.
- Build strong and positive relationships withstudents, parents, and candidates.
- Understand candidate concerns and provide appropriate solutions or guidance.
- Convert qualified leads into successfuladmissions/enrollments.
- Achieve assignedcounselling, follow-up, conversion, and enrollment targets.
- Maintain accurate records of counselling sessions, leads, conversations, and follow-ups.
- Update candidate information and follow-up status inCRM or internal systems.
- Coordinate with admissions, academic, sales, and other internal teams to ensure a smooth enrollment process.
- Provide timely updates to candidates throughout the admission/enrollment journey.
- Stay updated on available courses, programs, eligibility criteria, fees, and career opportunities.
- Handle objections professionally and help candidates make informed decisions.
Requirements
- Bachelor’s or Master’s degreein any relevant field.
- Excellentverbal and written communication skills.
- Strong interpersonal, presentation, and convincing skills.
- Good listening and problem-solving abilities.
- Empathetic approach with the ability to understand student/candidate concerns.
- Comfortable withcalling, follow-ups, and target-oriented work.
- Good organizational and time-management skills.
- Basic knowledge ofMS Office / Google Workspace.
- Ability to work independently as well as collaboratively with internal teams.
- Previous experience incounselling, admissions, recruitment, inside sales, customer service, or business developmentwill be an advantage.
Preferred Skills
Communication | Career Counselling | Student Counselling | Relationship Management | Lead Follow-up | Customer Handling | Admission Support | Problem Solving | Convincing Skills | Inside Sales | Target Orientation | CRM
Key Performance Indicators (KPIs)
- Number of counselling sessions completed
- Lead follow-up and response rate
- Admission/enrollment targets achieved
- Follow-up efficiency and timely communication
- Candidate/student satisfaction
- Accuracy of CRM and counselling records.
Work Location: Hybrid remote in Udaipur, Rajasthan (Udaipur)
What you'll do
- Own delivery for client-facing web, mobile, AI, cloud or digital transformation work based on the role.
- Collaborate with project managers, designers, QA and client stakeholders through discovery, build, launch and support.
- Write clear documentation, communicate risks early and keep delivery quality high.
- Contribute to reusable engineering practices, reviews and mentoring inside the WebSenor team.
What we're looking for
- Strong hands-on experience relevant to this role and a portfolio of shipped production work.
- Clear communication, ownership mindset and ability to work with global clients.
- Comfort with delivery discipline: estimation, reviews, testing, documentation and release readiness.
- Ability to learn fast and work across modern product, engineering and AI-enabled workflows.
What you'll get
- Work on real enterprise client projects with measurable business outcomes.
- Collaborate with experienced engineering, design, QA and delivery teams.
- Growth through mentoring, project ownership and exposure to global clients.
- HR-approved compensation, benefits and policies as finalized during the offer process.
About the team
You will work with WebSenor project managers, UI/UX designers, QA engineers, cloud specialists and senior developers focused on quality delivery for enterprise clients.
Our hiring process
- Application Review: HR and delivery leadership review your profile for role fit.
- Technical Discussion: Meet the technical team for skill, communication and project-readiness evaluation.
- Final Conversation: Discuss compensation, joining timeline and team fit.
- Offer and Onboarding: Receive the offer, documentation checklist and onboarding plan.