Telecaller

JITO World; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Decospaa International LLP in Pune is seeking an energetic International Telesales Executive fluent in English to generate business opportunities by contacting overseas buyers via calls, emails, LinkedIn and WhatsApp.

The role focuses on building relationships, understanding customer requirements, following up enquiries, and supporting the conversion of export orders through clear communication and CRM tracking in Zoho.

Qualifications

• Energetic and fluent English-speaking international telesales executive to generate business opportunities.
• Experience in outbound calls to international buyers and follow-up on enquiries.
• Proficient in maintaining CRM records and generating activity reports.

Responsibilities

• Contact prospective international buyers through outbound calls.
• Follow up enquiries via calls, emails, LinkedIn, and WhatsApp.
• Introduce product portfolio and understand customer requirements.
• Schedule online meetings and maintain relationships.
• Coordinate quotations and support order execution.

Skills

Fluent English

Telesales

Outbound calling

Tools

Zoho CRM

Job description

Job Type: FullTimePermanent

Location: Pune

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements:

Skills:

About DecospaaDecospaa International LLP is a global supplier of premium flooring solutions, exporting products to customers across North America, Europe, Australia, the Middle East, Africa, and other international markets.Our product range includes:Artificial TurfSPC FlooringWPC FlooringLaminate FlooringSports FlooringFlooring AccessoriesJob SummaryWe are looking for an energetic and fluent English-speaking International Telesales Executive to generate business opportunities by communicating with overseas buyers through calls, emails, LinkedIn, and WhatsApp.The role focuses on building relationships, understanding customer requirements, following up enquiries, and supporting the conversion of export orders.Key ResponsibilitiesInternational SalesContact prospective international buyers through outbound calls.Follow up on enquiries received from different channels.Introduce Decospaa's product portfolio.Understand customer requirements.Schedule online meetings with buyers.Maintain strong relationships with prospects.Lead GenerationIdentify importers, distributors, wholesalers, retailers, contractors, and project buyers.Build and maintain an international buyer database.Conduct internet and LinkedIn research to identify new prospects.Customer Follow-upFollow up quotations and samples.Maintain regular communication with buyers.Track sales opportunities until closure.Handle customer queries professionally.CRM ManagementUpdate all customer interactions in Zoho CRM.Maintain accurate records of calls, emails, quotations, and follow-ups.Generate daily activity reports.CoordinationCoordinate with the procurement and management teams for pricing and quotations.Support order execution until dispatch.

Responsibilities

Call international buyersFollow up leadsGenerate export enquiriesSend emailsSend WhatsApp messagesSchedule online meetingsUpdate Zoho CRMMaintain customer databaseCoordinate quotationsResearch importers worldwideAssist in closing export orders