Tele Caller

Softcrayons Pvt Ltd; Ghaziabad District; On-site; INR 167,000 - 279,000; Full time

Job summary

Softcrayons Pvt Ltd in India is seeking a Telecaller to contact customers, explain products or services, handle queries, generate leads, and follow up with potential customers. You will make outbound calls, respond to inquiries, and work toward daily and monthly calling and sales targets.

The ideal candidate has strong communication and convincing skills, maintains accurate records of calls and feedback, and drives conversions to turn prospects into customers.

Qualifications

• Make outbound calls to customers/prospects as per the provided database.
• Handle inbound calls and respond to customer queries professionally.
• Explain company products/services clearly and convincingly.
• Generate leads and follow up with interested customers.
• Maintain accurate records of calls, feedback, and customer details.

Responsibilities

• Make outbound calls to customers/prospects as per the provided database.
• Handle inbound calls and respond to customer queries professionally.
• Explain company products/services clearly and convincingly.
• Generate leads and follow up with interested customers.
• Maintain accurate records of calls, feedback, and customer details.

Skills

Outbound calling

Inbound calling

Product explanation

Lead generation

Customer follow-up

Record keeping

Communication skills

Convincing skills

Job description

We are looking for a Telecaller to contact customers, explain products or services, handle queries, generate leads, and follow up with potential customers. The candidate will be responsible for making outbound calls, maintaining customer information, converting leads into customers, and achieving daily/monthly calling and sales targets. Good communication and convincing skills are required.

Professional Skills

• Make outbound calls to customers/prospects as per the provided database.
• Handle inbound calls and respond to customer queries professionally.
• Explain company products/services clearly and convincingly.
• Generate leads and follow up with interested customers.
• Maintain accurate records of calls, feedback, and customer details.