Telecaller

Tribiz India; Delhi; On-site; INR 134,000 - 201,000; Full time

Job summary

Tribiz India is seeking a motivated Telecaller to join the Delhi-NCR team. The role focuses on outbound calls to prospective customers, presenting products and services, and generating quality leads.

Strong communication and data-entry skills are essential for success in this fast-paced environment. You will maintain thorough call records, follow up with leads regularly, and collaborate with the sales team to convert opportunities into sales.

Qualifications

• Strong verbal communication and active listening.
• Ability to handle multiple calls and maintain records accurately.
• Proactive in following up leads and updating the CRM.

Responsibilities

• Make outbound calls to promote products and generate leads.
• Provide information about offerings to potential customers.
• Maintain call logs and customer interactions in the database.
• Follow up with leads and convert into opportunities.
• Coordinate with sales team for smooth handoffs.
• Achieve daily and monthly call targets.

Skills

Outbound calls

Communication skills

Lead generation

Data entry

Team collaboration

Tools

CRM software

Job description

We are seeking a motivated and enthusiastic Telecaller to join our team in the Delhi-NCR Region. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and generating leads. This role requires excellent communication skills and the ability to engage with customers effectively.

Key Responsibilities

• Conduct outbound calls to prospective clients to promote our offerings.
• Provide information about products and services to potential customers.
• Maintain a record of calls and customer interactions in the database.
• Follow up with leads and convert them into sales opportunities.
• Collaborate with the sales team to ensure a smooth transition of leads.
• Meet or exceed daily and monthly call targets.

Required Skills

• Strong verbal communication skills.
• Ability to work in a fast-paced environment.
• Familiarity with telecalling and outbound sales processes.
• Basic computer skills for data entry and record-keeping.
• A positive attitude and a willingness to learn.