Tele Sales Representative

Arul Murugan Food Machines; Coimbatore District; On-site; INR 300,000 - 500,000; Full time

Job summary

Arul Murugan Food Machines in Coimbatore invites an energetic sales professional to handle end-to-end customer interactions and drive business for industrial machinery. You will engage via multiple channels, qualify needs, present solutions, and push orders to completion.

Ideal candidates have strong communication, negotiation and follow-up skills, plus knowledge of MS Office and digital tools. Freshers with aptitude are welcome to apply in a target-driven team.

Qualifications

• Excellent communication and interpersonal skills.
• Strong follow-up ability with customers.
• Good negotiation and convincing skills.
• Basic knowledge of sales and marketing.
• Ability to understand technical products and explain them clearly.
• Basic knowledge of MS Excel, Word, WhatsApp and Email.
• Target-oriented and self-motivated.
• Ability to work independently as well as with a team.
• Good problem-solving and customer-handling skills.

Responsibilities

• Handle customer enquiries via IndiaMART, WhatsApp, Phone Calls, Website and Digital Leads.
• Contact potential customers and understand their machine requirements.
• Explain machine specifications, features, applications, pricing and benefits.
• Generate new leads through calls, WhatsApp, social media and other sales channels.
• Follow up regularly with existing and potential customers.
• Prepare and share quotations with customers.
• Negotiate prices and commercial terms within company guidelines.
• Convert enquiries into confirmed orders.
• Coordinate with the Production, Design, Service and Dispatch Teams for order execution.
• Maintain daily enquiry and follow-up reports.
• Update customer information and sales status regularly.
• Maintain good relationships with existing customers and identify repeat-business opportunities.
• Achieve monthly and yearly sales targets.
• Collect customer feedback and communicate important requirements to the management.
• Visit customers when required for product demonstrations and business discussions.
• Monitor competitor products, pricing and market trends.
• Ensure timely follow-up until payment and dispatch.

Skills

Communication

Follow-up

Negotiation

Sales & Marketing

Explain Tech Clearly

MS Office & WhatsApp

Target Driven

Independent / Team

Problem Solving

Education

Degree/Diploma in Sales/Marketing/Business Admin

Tools

MS Excel

MS Word

WhatsApp

Email

Job description

• Handle customer enquiries received through IndiaMART, WhatsApp, Phone Calls, Website and Digital Leads.
• Contact potential customers and understand their machine requirements.
• Explain machine specifications, features, applications, pricing and benefits.
• Generate new leads through calls, WhatsApp, social media and other sales channels.
• Follow up regularly with existing and potential customers.
• Prepare and share quotations with customers.
• Negotiate prices and commercial terms within company guidelines.
• Convert enquiries into confirmed orders.
• Coordinate with the Production, Design, Service and Dispatch Teams for order execution.
• Maintain daily enquiry and follow-up reports.
• Update customer information and sales status regularly.
• Maintain good relationships with existing customers and identify repeat-business opportunities.
• Achieve monthly and yearly sales targets.
• Collect customer feedback and communicate important requirements to the management.
• Visit customers when required for product demonstrations and business discussions.
• Monitor competitor products, pricing and market trends.
• Ensure timely follow-up until payment and dispatch.

Required Skills

• Good communication and interpersonal skills.
• Strong customer follow-up ability.
• Good negotiation and convincing skills.
• Basic knowledge of sales and marketing.
• Ability to understand technical products and explain them clearly.
• Basic knowledge of MS Excel, Word, WhatsApp and Email.
• Target-oriented and self-motivated.
• Ability to work independently as well as with a team.
• Good problem-solving and customer-handling skills.

Qualification

• Any Degree / Diploma in Sales, Marketing, Business Administration or a related field.
• Freshers with good communication skills may also apply.
• Experience in Industrial Machinery, Commercial Kitchen Equipment, Food Processing Machinery or B2B Sales will be an advantage.