Tele Sales Executive

BP Securities; New Delhi; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Good culture

Job summary

BP Securities in Delhi seeks a customer support executive to handle inbound and outbound calls related to personal loans and account status.

You will coordinate with Credit, Operations, Collection, and Sales teams to resolve queries on EMI payments, loan statements, and loan status, ensuring a smooth customer experience.

Experience in NBFC, Banking, FinTech sectors is desirable, with a hands-on approach to customer query resolution and a focus on accuracy and service quality.

Qualifications

• Experience in NBFC, Banking, FinTech, Payday Loans.
• Hands-on experience handling customer queries related to Personal Loans, Business Loans, EMI payments, loan statements.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries regarding personal loans, EMI payments, loan statements, and account status.
• Coordinate with Credit, Operations, Collection, and Sales teams.

Skills

Customer service

Query resolution

Job description

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries regarding personal loans, EMI payments, loan statements, and account status.
• Coordinate with Credit, Operations, Collection, and Sales teams.

Required Candidate profile

• Experience in NBFC, Banking, FinTech,Payday Loans
• Hands‑on experience in handling customer queries related to Personal Loans, Business Loans, EMI payments, loan statements.

Perks and benefits

• Good cultural