Telecalling Executive

Voicebulls India; Sector 10; On-site; INR 167,000 - 279,000; Full time

Job summary

Voicebulls India is seeking an energetic telecaller to reach out to potential customers for personal and business loan products, explain eligibility criteria, required documents, interest rates, and other details.

You will generate and qualify leads, follow up consistently, maintain accurate CRM records, and strive to hit daily, weekly, and monthly calling and sales targets while delivering a smooth, compliant customer experience.

Qualifications

• 6 months to 1 year of telecalling/telesales experience.
• Experience in fintech, banking, NBFC, loan sales, insurance, or financial services preferred.
• Candidates with experience in selling personal loans, business loans, credit cards, or other financial products will be preferred.

Responsibilities

• Make outbound calls to potential customers regarding personal and business loan products.
• Explain loan products, eligibility criteria, documentation, interest rates, and other relevant details to customers.
• Understand customer financial requirements and identify suitable loan opportunities.
• Generate, qualify, and follow up on leads through calls.
• Maintain regular follow-ups with interested customers to move leads through the sales process.
• Handle customer queries and objections professionally.
• Coordinate with the sales/credit team for document collection and loan processing.
• Maintain accurate records of customer interactions, leads, and follow-ups in the CRM.
• Achieve daily, weekly, and monthly calling and sales targets.
• Build good relationships with customers and ensure a smooth customer experience.
• Follow company policies and compliance guidelines while communicating loan-related information.

Skills

Telecalling

Lead generation

Customer relationship

Sales

Tools

CRM software

Job description

Role & responsibilities

• Make outbound calls to potential customers regarding personal and business loan products.
• Explain loan products, eligibility criteria, documentation, interest rates, and other relevant details to customers.
• Understand customer financial requirements and identify suitable loan opportunities.
• Generate, qualify, and follow up on leads through calls.
• Maintain regular follow-ups with interested customers to move leads through the sales process.
• Handle customer queries and objections professionally.
• Coordinate with the sales/credit team for document collection and loan processing.
• Maintain accurate records of customer interactions, leads, and follow-ups in the CRM.
• Achieve daily, weekly, and monthly calling and sales targets.
• Build good relationships with customers and ensure a smooth customer experience.
• Follow company policies and compliance guidelines while communicating loan-related information.

Preferred candidate profile

• Minimum 6 months to 1 year of experience in telecalling/telesales.
• Experience in Fintech, Banking, NBFC, Loan Sales, Insurance, or Financial Services will be preferred.
• Candidates with experience in selling personal loans, business loans, credit cards, or other financial products will be preferred.