Tele Sales Associate

Viva Money Solutions; Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

Vivamoney Solutions Private Limited (Vivamoney.in) is seeking a Tele Sales Representative fluent in Kannada, Hindi and English to expand our customer base and promote fintech products. The role requires outbound calls, educating customers, and meeting monthly targets.

The ideal candidate will have 6 months of tele sales experience (fintech a plus), strong communication skills, and the ability to work independently or in a team while maintaining CRM records and complying with regulations.

Qualifications

• Kannada or Hindi and English (spoken and written) required.
• Minimum 6 months experience in Tele sales; fintech background a plus.
• Strong communication and interpersonal skills.
• Goal-oriented with a track record of meeting sales targets.
• Excellent problem-solving abilities and teamwork capability.
• Basic computer skills and familiarity with CRM software.

Responsibilities

• Outbound Calls: Make outbound calls to prospective customers to introduce our fintech products and services.
• Customer Education: Provide detailed information about our financial solutions, highlighting benefits and features.
• Relationship Building: Build and maintain positive relationships with customers, addressing inquiries and concerns.
• Sales Targets: Achieve and exceed monthly sales targets.
• Product Knowledge: Stay up to date with fintech products and services; respond to queries accurately.
• Documentation: Maintain accurate records of interactions and update the CRM system.
• Compliance: Adhere to industry regulations and compliance standards.

Skills

Kannada language

Hindi language

English language

CRM software

Tools

CRM software

Job description

Job Description

Job Title : Tele Sales Representative (Kannada, Hindi, English)

Company : Vivamoney Solutions Private Limited (Vivamoney.in)

Location : BHIVE Workspace, Indiranagar, Bangalore-560038

Position Type : Full-Time

Experience : 1-3 years

About Us

Vivamoney is a leading fintech company dedicated to providing innovative financial solutions to our customers. We believe in financial inclusivity and are committed to making financial services accessible to everyone. We are currently seeking a Tele Sales Representative to join our dynamic team.

Overview

As a Tele Sales Representative, you will play a crucial role in expanding our customer base and promoting our fintech products and services. Your primary responsibility will be to engage potential customers over the phone, educate them about our financial solutions, and encourage them to take advantage of our offerings. Proficiency in Kannada, Hindi, and English is required for this role, and candidates with a background in fintech will be given preference.

Key Responsibilities

• Outbound Calls: Make outbound calls to prospective customers to introduce our fintech products and services.
• Customer Education: Provide detailed information about our financial solutions, highlighting the benefits and features to potential customers.
• Relationship Building: Build and maintain positive relationships with customers, addressing their inquiries and concerns effectively.
• Sales Targets: Achieve and exceed monthly sales targets.
• Product Knowledge: Stay up to date with our fintech products and services, ensuring you can answer customer queries accurately.
• Documentation: Maintain accurate records of customer interactions and update the CRM system.
• Compliance: Adhere to all relevant industry regulations and compliance standards.

Qualifications

• Language required Kannada or Hindi, and English (spoken and written).
• Should have minimum 6 months experience in Tele sales, fintech industry is a plus.
• Strong communication and interpersonal skills.
• Goal-oriented with a proven track record of meeting and exceeding sales targets.
• Excellent problem-solving abilities.
• Ability to work independently and as part of a team.
• Basic computer skills and familiarity with CRM software is preferred.