sales telecaller

Vantage Systems Inc; Bengaluru; On-site; INR 180,000 - 280,000; Full time

Job summary

Vantage Systems Inc is seeking a Sales Telecaller for our Bengaluru on-site team. You will handle outbound and inbound calls to identify potential customers, present our unified communications and AV solutions, and generate qualified leads.

You will explain service offerings, answer prospect questions, schedule meetings or demos, and keep accurate CRM records while meeting daily and weekly targets. Fluency in English is required, with Kannada or Hindi as a plus.

Qualifications

• Strong communication and interpersonal skills, with clear and confident telephone etiquette.
• Ability to engage prospects, build rapport quickly, and handle objections professionally.
• Basic understanding of sales processes, lead generation, and customer relationship management.
• Comfort with using CRM tools, call tracking systems, and standard office software.
• Fluency in English; proficiency in additional regional languages (such as Kannada or Hindi) is an advantage.
• Interest in Unified Communications, Audio Visual solutions, or IT/technology products is preferred.
• Strong organizational and time-management skills, with the ability to meet call and conversion targets.
• High level of professionalism, reliability, and a customer-focused mindset.
• Prior experience in telesales, inside sales, or contact center roles is an advantage but not mandatory.
• Minimum educational qualification: high school diploma; graduate degree in any discipline is a plus.

Responsibilities

• Identify potential customers via outbound and inbound calls.
• Present company products and solutions and generate qualified leads.
• Explain service offerings clearly and answer prospect queries.
• Schedule meetings or demos for the sales team.
• Maintain records of calls and follow-ups in the CRM.
• Meet daily and weekly call and conversion targets.
• Coordinate with sales and marketing teams to support campaigns.
• Gather customer feedback and contribute to continuous improvement of sales communication.

Skills

Strong communication

Interpersonal skills

Lead generation

Fluency in English

Telesales experience

Time management

Education

High school diploma

Graduate degree

Tools

CRM tools

Call tracking systems

Office software

Job description

Company Description Vantage Systems Inc is a Unified Communications and Audio Visual equipment distributor and system integrator, providing end-to-end solutions for corporate, education, and commercial environments. The company specializes in AV design and integration, active LED, video and audio conferencing systems, biometrics, and access control solutions. Its portfolio includes IP phones, contact center solutions, digital signage, video walls, AV pro trolleys, display mounting systems, and interactive display solutions. Vantage Systems Inc focuses on delivering reliable, innovative communication and presentation technologies that help clients improve collaboration and efficiency. Team members work with modern technologies in a dynamic, customer-focused environment.
Role Description This is a full-time, on-site Sales Telecaller role based in Bengaluru. The Sales Telecaller will handle outbound and inbound calls to identify potential customers, present company products and solutions, and generate qualified leads. The role involves explaining service offerings clearly, answering prospect queries, and scheduling meetings or demos for the sales team. The individual will maintain accurate records of calls and follow-ups in the CRM, meet daily and weekly call and conversion targets, and coordinate with the sales and marketing teams to support campaigns. The role also includes gathering customer feedback, updating contact databases, and contributing to continuous improvement of sales communication.
Qualifications

• Strong communication and interpersonal skills, with clear and confident telephone etiquette.
• Ability to engage prospects, build rapport quickly, and handle objections professionally.
• Basic understanding of sales processes, lead generation, and customer relationship management.
• Comfort with using CRM tools, call tracking systems, and standard office software.
• Fluency in English; proficiency in additional regional languages (such as Kannada or Hindi) is an advantage.
• Interest in or exposure to Unified Communications, Audio Visual solutions, or IT/technology products is preferred.
• Strong organizational and time-management skills, with the ability to meet call and conversion targets.
• High level of professionalism, reliability, and a customer-focused mindset.
• Prior experience in telesales, inside sales, or contact center roles is an advantage but not mandatory.
• Minimum educational qualification: high school diploma; graduate degree in any discipline is a plus.