tele caller

Lokansh Wealth Private Limited; West Delhi; On-site; INR 167,000 - 279,000; Full time

Job summary

Lokansh Wealth Private Limited in West Delhi is hiring a full-time Tele Caller to reach out to prospective and existing clients, explain loan products, and collect basic financial information for eligibility checks. You will also schedule follow-ups with senior staff and maintain accurate CRM records.

You will respond to inquiries, share information about loan options, and meet daily calling and lead-generation targets with polite, clear, and professional communication in English and Hindi.

Qualifications

• Strong verbal communication skills in English and Hindi.
• Experience in telecalling or telesales is preferred but not mandatory.
• Willingness to learn about financial products and loans (personal, business, home, LAP, education).
• Ability to use CRM or call-tracking tools and maintain accurate records.
• Target-driven with good time management and organizational skills.

Responsibilities

• Make outbound calls to prospective and existing clients.
• Explain loan products and options.
• Gather basic financial and personal information to assess eligibility.
• Maintain call records and update customer details in the system.
• Schedule follow-ups or appointments with senior team members.
• Meet daily calling and lead-generation targets while maintaining professional communication.

Skills

English

Hindi

Verbal communication

Customer service

Lead generation

Education

Higher Secondary (12th pass)

Graduation an advantage

Tools

CRM

Call-tracking tools

Job description

Company Description

Lokansh Wealth Private Limited is a Pan-India financial solutions firm that connects individuals, entrepreneurs, and businesses with suitable loan products through a strong network of banks and NBFCs. The company offers a wide range of services, including personal loans, business loans, home loans, loans against property, education loans, and other tailored financial solutions. Lokansh Wealth also builds partnerships with financial professionals, such as Sub-DSAs, Chartered Accountants, property consultants, and insurance advisors, to expand access to financing options. With a customer-focused approach, the organization supports clients throughout the loan application journey and aims to create sustainable growth through trusted relationships and collaborative channel partnerships.

Role Description

This is a full-time, on-site Tele Caller role based in West Delhi. The Tele Caller will be responsible for making outbound calls to prospective and existing clients, explaining loan products, and gathering basic financial and personal information to assess eligibility. The role includes maintaining call records, updating customer details in the system, and scheduling follow-ups or appointments for further discussion with senior team members. The Tele Caller will respond to inquiries, share information about different loan options, and support customers through the initial stages of the loan process. The role also involves meeting daily calling and lead-generation targets while providing polite, clear, and professional communication.

Qualifications

• Strong verbal communication skills in English and Hindi, with a clear and confident telephone manner.


• Customer service and relationship-building skills to handle queries, explain products, and maintain a positive client experience.


• Basic knowledge or interest in financial products and loans (personal, business, home, LAP, education) and willingness to learn.


• Ability to use CRM or call-tracking tools, maintain accurate records, and manage follow-ups efficiently.


• Comfort with working in a target-driven environment, with good time management and organizational skills.


• Minimum educational qualification: Higher Secondary (12th pass); graduation in any field is an advantage.


• Prior telecalling, telesales, or call center experience in finance or related fields is preferred but not mandatory.


• Professional, respectful attitude and commitment to non-discriminatory, customer-focused service.