Tele Caller

Instayards; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Instayards is seeking a Tele Caller for a full-time, on-site role in Gurgaon. You will make outbound calls, handle inbound inquiries, and introduce Instayards’ services to clients seeking residential or commercial properties.

You will update lead data, follow up on inquiries, and coordinate with sales for visits while meeting daily and weekly targets. Strong English/Hindi skills and basic computer proficiency are essential.

Qualifications

• Strong verbal communication and confident telephone manner.
• Ability to build rapport quickly and handle objections.
• Basic computer proficiency, including CRM tools or spreadsheets.
• Time management and organizational skills for high call volumes.
• Prior telecalling, customer service, or inside sales experience in real estate or related sectors.
• Comfort working in a target-driven, on-site environment.
• Bachelor’s degree is an advantage.

Responsibilities

• Make outbound and handle inbound calls to prospective and existing clients.
• Update lead information in CRM or Google Sheets and maintain call records.
• Follow up on inquiries and coordinate with sales for property visits.
• Meet daily and weekly call and conversion targets.
• Provide accurate information and ensure a professional caller experience.

Skills

Verbal communication

Rapport building

CRM proficiency

Time management

Telecalling experience

On-site collaboration

Education

High school diploma

Bachelor’s degree in business/marketing (advantage)

Tools

CRM tools

Spreadsheets

Job description

Company Description

Instayards is a tech-driven real estate company focused on delivering transparency and a hassle-free experience in property transactions. The organization combines innovative technology with experienced real estate professionals to understand client needs in detail. Instayards helps individuals and businesses find suitable residential and commercial spaces at competitive prices. Team members collaborate closely with clients, ensuring clear communication and a smooth end-to-end property journey. The company values reliability, customer focus, and continuous improvement in its services.

Role Description

The Tele Caller at Instayards is a full-time, on-site role based in Gurgaon. The role involves making outbound and handling inbound calls to prospective and existing clients, introducing Instayards’ services, and understanding their requirements for residential or commercial properties. Day-to-day responsibilities include maintaining call records, updating lead information in the system/google sheets, following up on inquiries, and coordinating with the sales team for property visits or further discussions. The Tele Caller will handle basic queries, provide accurate information, and ensure a professional and courteous experience for all callers. This role also requires meeting daily and weekly call and conversion targets while adhering to company communication standards.

This is a full time on site role based in Gurgaon.

Qualifications

• Strong verbal communication skills and a clear, confident telephone manner.
• Ability to build rapport quickly, handle objections, and maintain a customer-centric approach.
• Basic computer proficiency, including using CRM tools or spreadsheets to manage leads and call logs.
• Time management and organizational skills to handle high call volumes and follow-up schedules.
• Prior experience in telecalling, customer service, or inside sales, preferably in real estate or related sectors.
• Comfort working in an on-site, target-driven environment and collaborating with sales and operations teams.
• Minimum high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.
• Proficiency in English and Hindi; additional regional languages are a plus.