Telecaller

Astoria Smart Developments; Sector 10; On-site; INR 240,000 - 400,000; Full time

Benefits offered by this job

Competitive Salary

Performance Incentives

Career Growth Opportunities

Creative Work Environment

Premium real estate projects

Job summary

The Investment House is hiring Telecallers / Pre-Sales Executives to handle inbound and outbound calls, qualify leads, and schedule site visits for the sales team. Experience in real estate telecalling is preferred and English/Hindi fluency is required.

Office location is Alphathum, Sector 90, Noida, Uttar Pradesh. Full-time, on-site role with performance-based incentives and growth opportunities across India.

Qualifications

• Excellent communication in Hindi and English.
• Strong convincing and negotiation skills.
• Good follow-up and customer handling abilities.
• Basic computer knowledge (MS Excel, Google Sheets, CRM).

Responsibilities

• Handle inbound and outbound customer calls.
• Follow up with leads from digital campaigns.
• Explain project details to customers.
• Qualify leads and schedule site visits for the sales team.
• Maintain regular follow-ups with prospective customers.
• Update lead status and interactions in the CRM.
• Coordinate with Sales for appointments and meetings.
• Maintain customer records and daily call reports.
• Achieve daily, weekly, monthly calling and site visit targets.
• Build and maintain relationships with prospective clients.

Skills

Hindi-English communication

Convincing ability

Follow-up skills

CRM usage

Teamwork

Education

Graduation preferred

Tools

MS Excel

Google Sheets

CRM

Job description

Job Summary

The Investment House is looking for enthusiastic and result-oriented Telecallers / Pre-Sales Executives to handle inbound and outbound calls, qualify leads, schedule site visits, and support the sales team. Candidates with prior experience in the real estate industry will be preferred.

Roles & Responsibilities

• Handle inbound and outbound customer calls.
• Follow up with leads generated through digital marketing campaigns.
• Understand customer requirements and explain project details.
• Qualify leads and schedule site visits for the sales team.
• Maintain regular follow-ups with prospective customers.
• Update lead status and customer interactions in the CRM/software.
• Coordinate with the Sales Team for appointments and meetings.
• Maintain accurate customer records and daily call reports.
• Achieve daily, weekly, and monthly calling and site visit targets.
• Build and maintain good relationships with prospective clients.

Required Skills

• Excellent communication skills in Hindi and English.
• Good convincing and negotiation skills.
• Strong follow-up and customer handling abilities.
• Basic computer knowledge (MS Excel, Google Sheets, CRM).
• Positive attitude and target-oriented mindset.
• Ability to work in a fast-paced environment.
• Good teamwork player.

Preferred Qualifications

• Minimum 1 year of experience in Real Estate Telecalling or Pre-Sales.
• Experience handling property leads will be an added advantage.
• Graduation preferred.

KPIs

• Number of Calls Made
• Qualified Leads Generated
• Site Visits Scheduled
• Follow-up Efficiency
• Lead Conversion Support
• Customer Satisfaction
• Daily & Monthly Target Achievement

What We Offer

• Competitive Salary
• Performance-Based Incentives
• Career Growth Opportunities
• Creative Work Environment
• Opportunity to work on premium real estate projects across India

Office Details

• Office Location: 827A & 829, Alphathum, Sector 90, Noida, Uttar Pradesh
• Working Days: Monday to Saturday
• Office Timings: 10:00 AM 7:00 PM
• Employment Type: Full-Time, Work from Office

Note

Candidates with prior experience in real estate telecalling, excellent communication skills, and the ability to convert inquiries into site visits will be given preference.

Perks and benefits

Performance bonus, Sales incentives, Annual bonus