Tele Caller

Vedantu Innovations; Bengaluru; On-site; INR 279,000 - 502,000; Full time

Job summary

Vedantu Innovations seeks a dynamic Sales Associate to make outbound calls, explain products, and generate qualified leads from Bengaluru.

You will follow up with prospects, update CRM records, resolve customer inquiries, and collaborate with Sales & Marketing to identify growth opportunities while achieving set targets.

Strong English and local-language communication, resilience to rejection, and a proactive, target-driven attitude are essential for success in a fast-paced environment.

Qualifications

• Excellent communication skills (verbal and written) in English and local language.
• Strong interpersonal skills with the ability to build rapport with customers.
• Persuasive and confident in pitching products or services.
• Ability to handle rejections positively and maintain a professional attitude.
• Basic computer skills and familiarity with CRM tools.
• Ability to work in a fast-paced environment and meet targets.

Responsibilities

• Make outbound calls to potential customers to generate leads and explain the company's products or services.
• Follow up with prospects and existing customers to ensure customer satisfaction and gather feedback.
• Maintain a database of customer information and update call records regularly.
• Handle customer inquiries and resolve any issues or concerns professionally.
• Achieve daily/weekly/monthly call targets and conversion goals.
• Collaborate with the sales and marketing team to identify opportunities for growth.
• Provide accurate information to customers regarding products, pricing, and offers.

Skills

Verbal and written communication

Interpersonal skills

Persuasive pitching

Resilience to rejection

CRM familiarity

Target-driven

Tools

CRM tools

Job description

Role & responsibilities

• Make outbound calls to potential customers to generate leads and explain the company's products or services.
• Follow up with prospects and existing customers to ensure customer satisfaction and gather feedback.
• Maintain a database of customer information and update call records regularly.
• Handle customer inquiries and resolve any issues or concerns professionally.
• Achieve daily/weekly/monthly call targets and conversion goals.
• Collaborate with the sales and marketing team to identify opportunities for growth.
• Provide accurate information to customers regarding products, pricing, and offers.

Preferred candidate profile

• Excellent communication skills (verbal and written) in English and local language
• Strong interpersonal skills with the ability to build rapport with customers.
• Persuasive and confident in pitching products or services.
• Ability to handle rejections positively and maintain a professional attitude.
• Basic computer skills and familiarity with CRM tools.
• Ability to work in a fast-paced environment and meet targets.