Tele Caller

VCare; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

VCare in Bengaluru is seeking a customer service professional to handle inquiries, resolve complaints, and guide clients through appointments. The role involves outbound calls to prospective clients, scheduling local clinic visits, and coordinating with internal teams to ensure a smooth experience.

The ideal candidate should be fluent in Kannada and motivated to deliver outstanding service in a bustling clinic environment.

Qualifications

• Kannada language proficiency required.

Responsibilities

• Handle customer inquiries and complaints
• Answer incoming calls
• Provide excellent customer service
• Make outbound calls to prospective clients
• Schedule clinic appointments based on locality
• Guide clients to clinics
• Coordinate with departments
• Follow up with clients to ensure a smooth experience

Skills

Kannada

Job description

Role & responsibilities

Handle customer inquiries and complaints, answer incoming calls, and provide excellent customer service. Make outbound calls to prospective clients, schedule clinic appointments based on their locality, guide clients to clinics, coordinate with departments, and follow up with clients to ensure a smooth experience.

Preferred candidate profile

Kannada is mandatory