Phone Manager

Zabarhrmumbai; Chennai; On-site; INR 165,000 - 248,000; Full time

Job summary

Zabarhrmumbai in Chennai seeks an enthusiastic telesales professional to drive outbound calls, convert leads into paying clients, and provide effective solutions to customer queries.

The role requires Kannada language proficiency and a strong grasp of the outbound process, with compensation aligned to hourly performance. Expect targets to be met daily and weekly through proactive customer engagement.

Qualifications

• 0-10 years of experience in telesales or related field (BPO/Call Centre).
• Proficiency in Kannada language is required for this role.
• Strong understanding of outbound process and ability to work on an hourly basis.

Responsibilities

• Manage outbound calls to generate leads and convert them into paying clients.
• Process customer queries, resolve issues, and provide solutions through effective communication skills.
• Maintain accurate records of all interactions with customers using CRM software.
• Meet daily/weekly targets set by the management team.

Skills

Outbound calls

Lead generation

Communication skills

Target achievement

Tools

CRM software

Job description

Roles and Responsibilities :

• Manage outbound calls to customers to generate leads and convert them into paying clients.
• Process customer queries, resolve issues, and provide solutions through effective communication skills.
• Maintain accurate records of all interactions with customers using CRM software.
• Meet daily/weekly targets set by the management team.

Job Requirements :

• 0-10 years of experience in telesales or related field (BPO/Call Centre).
• Proficiency in Kannada language is required for this role.
• Strong understanding of outbound process and ability to work on an hourly basis.