Techno Functional Consultant L1

Wipro; Bengaluru; On-site; INR 900,000 - 1,100,000; Full time

Job summary

A leading IT services firm based in Bengaluru seeks a Techno Functional Consultant L1. In this mid-senior level role, you will bridge the gap between technology and business, providing ERP solutions tailored to client needs. Responsibilities include overseeing business implementation processes, coding, and supporting technical requirements. The firm values skill development with frequent training and certifications, making it an ideal place for professionals eager to evolve in their careers.

Qualifications

• 5-8 years of experience in Information Technology or ERP systems.
• Strong understanding of business processes and technical design.
• Ability to write code per developmental standards.

Responsibilities

• Bridge the gap between project and support teams.
• Drive end-to-end process for business implementation projects.
• Provide solution support for ERP implementations.
• Create and deploy automation tools for process optimization.
• Support the solutioning team with architectural design, coding, testing and implementation
• Understand functional and technical designs and architecture to be implemented on the ERP system
• Customize, extend, modify, localize or integrate existing products through coding, testing and production
• Implement business processes and ERP technology to translate them into ERP solutions
• Write code following development standards to decide on implementation methodologies
• Provide product support and maintenance to clients and resolve day-to-day queries and technical problems
• Create and deploy automation tools to optimize processes and increase efficiency
• Coordinate between technical and functional requirements and provide guidance to clients and internal teams
• Assist on-site managers with relevant details for changes and off-site support

Skills

Techno-functional expertise

ERP solutions implementation

Coding and testing

Problem-solving

Job description

Join to apply for the Techno Functional Consultant L1 role at Wipro

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Responsibilities

• Bridging the gap between project and support teams through techno-functional expertise
• For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
• Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
• Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
• Support the solutioning team from architectural design, coding, testing and implementation
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
• Write code as per the developmental standards to decide upon the implementation methodology
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
• Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
• Support on-site manager with the necessary details wrt any change and off-site support

Skill upgradation and competency building

• Clear Wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

Performance Metrics

No. | Performance Parameter | Measure
1. Contribution to customer projects: Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation: Process optimization, reduction in process/steps, reduction in no. of tickets raised
3. Skill upgradation: # of trainings & certifications completed, # of papers, articles written in a quarter

Experience

5-8 Years

Background

We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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