Techno Functional Consultant - L1

Wipro; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading technology company is looking for a Techno Functional Consultant - L1 in Bengaluru. The role involves bridging technology and business solutions, driving ERP implementations, and providing ongoing support. Candidates should have 5-8 years of experience, with expertise in coding and automation tools. This position requires a blend of technical and functional skills, making it ideal for tech-savvy professionals.

Qualifications

• 5-8 years of experience in a relevant field.
• Experience with ERP systems is crucial.
• Proficiency in coding and automation tools.

Responsibilities

• Bridging the gap between project and support teams.
• Drive end-to-end process for implementation projects.
• Provide techno-functional support for business implementations.
• Customize and integrate ERP systems as required.
• Support and maintain ERP solutions for clients.

Skills

Techno-functional expertise

ERP solutions

Automation tools

Coding and testing

Problem-solving

Job description

Overview

Join to apply for the Techno Functional Consultant - L1 role at Wipro

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.

Responsibilities

• Bridging the gap between project and support teams through techno-functional expertise
• For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
• Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
• Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
• Support the solutioning team from architectural design, coding, testing and implementation
• Understand the functional design as well as technical design and architecture to be implemented on the ERP system
• Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
• Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
• Write code as per the developmental standards to decide upon the implementation methodology
• Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
• Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
• Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
• Support on-site manager with the necessary details wrt any change and off-site support

Skill upgradation and competency building

• Clear wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

Deliverables and Performance Parameters

• Contribution to customer projects: Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT
• Automation: Process optimization, reduction in steps, reduction in number of tickets raised
• Skill upgradation: Number of trainings & certifications completed, number of papers/articles written in a quarter

Experience: 5-8 Years