Techno Functional Consultant L1

Wipro; Pune District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

A leading IT services company is seeking a Techno Functional Consultant L1 to bridge technology and business gaps. You will manage the full cycle from business requirements to deployment and provide support for ERP solutions. The ideal candidate has 5-8 years of experience and a strong ability to integrate technical and functional requirements. This mid-senior level position offers a full-time employment opportunity.

Qualifications

• 5-8 years of experience in a relevant field.
• Understanding of both functional and technical design.
• Ability to bridge the gap between technology and business.

Responsibilities

• Drive end-to-end process from business requirements to deployment.
• Provide product support and resolve technical queries.
• Implement business processes in ERP technology.

Skills

Techno-functional expertise

ERP solutions

Coding

Problem-solving

Automation tools

Job description

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The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

Responsibilities

1. Bridging the gap between project and support teams through techno-functional expertise
2. For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
3. Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
4. Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
5. Support the solutioning team from architectural design, coding, testing and implementation
6. Understand the functional design as well as technical design and architecture to be implemented on the ERP system
7. Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
8. Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
9. Write code as per the developmental standards to decide upon the implementation methodology
10. Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
11. Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
12. Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
13. Support on-site manager with the necessary details wrt any change and off-site support

Skill Upgradation and Competency Building

1. Clear Wipro exams and internal certifications from time to time to upgrade the skills
2. Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
3. Write papers, articles, case studies and publish them on the intranet

Performance Parameters

1. Contribution to customer projects – Quality, SLA, ETA, number of tickets resolved, problem solved, number of change requests implemented, zero customer escalation, CSAT

2. Automation – Process optimization, reduction in process/steps, reduction in number of tickets raised

3. Skill upgradation – Number of trainings & certifications completed, number of papers, articles written in a quarter

Experience: 5-8 Years

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting