Technician, Onsite Support

AVI-SPL, Inc.; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

AVI-SPL, Inc. is looking for an Onsite Support Technician in Pune District, India. The role involves working closely with customers and internal teams to provide top-notch audiovisual support.

Key responsibilities include setting up conference spaces, performing maintenance tasks, and troubleshooting audio/video systems. Applicants should have strong communication skills and at least 1-2 years of experience in audiovisual support.

Qualifications

• 1–2 years of audiovisual support experience preferred.
• Formal education in Electronics or related field preferred.
• Minimum of a high school diploma or equivalent preferred.

Responsibilities

• Setup/breakdown of conference spaces for events.
• Perform preventative maintenance on customer spaces.
• Clean AV equipment, including camera lenses and monitors.
• Provide client training as needed.
• Setup and troubleshoot audio/video systems.

Skills

Communication skills

Use of hand and power tools

Independent work

Basic computer knowledge

Audio/video signal flow knowledge

Valid driver's license

Education

High school diploma or equivalent

Formal education in Electronics

Job description

The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI‑SPL customers at customer site(s) with the end goals of delivering a world‑class Customer Service experience.

Essential Duties and Responsibilities

• Setup/breakdown of conference spaces to meet the customer's event needs
• Perform preventative maintenance tasks to help maintain customer spaces
• Clean various AV equipment, including but not limited to camera lenses, monitors and equipment fans.
• Responsible for job site documentation as neededPerform support tasks in a timely and quality conscious manner
• Work with internal/external teams in a professional manner that reflects the values of AVI‑SPL
• Provide client training as needed
• Adhere to and understand local safety standards for all site duties
• Setup and troubleshoot various audio/video systems
• Travel to various job sites as required

Skills and Abilities

• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Valid driver's license and a Motor Vehicle Record that meets AVI‑SPL driving standards

Education and/or Experience

• Minimum of 1–2 years of audiovisual support experience preferred
• Formal education in Electronics or related field preferred
• Minimum of a high school diploma or equivalent preferred