Onsite Support Technician

AVI-SPL, Inc.; Bengaluru; On-site; INR 250,000 - 350,000; Full time

Job summary

A leading AV solutions provider is seeking an Onsite Support Technician in Bengaluru, India. The technician will provide on-site support, facilitating customer service and ensuring the maintenance of audiovisual equipment. Responsibilities include setting up conference spaces, performing preventative maintenance, troubleshooting AV systems, and training clients. Ideal candidates will have 1-2 years of audiovisual support experience, a high school diploma, and a valid driver's license.

Qualifications

• Minimum of 1-2 years of audiovisual support experience preferred.
• Familiarity with setup and troubleshooting of AV systems is beneficial.

Responsibilities

• Setup/breakdown conference spaces for events.
• Perform preventative maintenance on AV equipment.
• Document job site activities as needed.
• Provide client training and ensure safety standards.

Skills

Effective communication

Use of hand and power tools

Independence and deadline management

Basic computer knowledge

Basic signal flow knowledge

Valid Driver's License

Education

High School Diploma or equivalent

Formal education in Electronics or related field

Job description

Long Description

Overview

Job Summary:

The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Essential Duties and Responsibilities

• Setup/breakdown of conference spaces to meet the customers event needs
• Perform preventative maintenance task to help maintain customer spaces
• Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
• Responsible for job site documentation as needed
• Perform support tasks in a timely and quality conscious manner
• Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Provide client training as needed
• Adhere to and understand local safety standards for all site duties
• Setup and troubleshoot various audio/video systems
• Travel to various job sites as required

Skills and Abilities

• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards

Education and/or Experience

• Minimum of 1 - 2 years of audiovisual support experience preferred
• Formal education in Electronics or related field preferred
• Minimum of a High School Diploma or equivalent preferred

More about us

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.