Onsite Support Technician

AVI-SPL India; VIP Area; On-site; INR 200,000 - 300,000; Full time

Job summary

A leading audiovisual service provider seeks an Onsite Support Technician to deliver exceptional customer service at various locations in Assam, India. The technician will handle setup and maintenance of audiovisual equipment, ensure clean operational conditions, and provide client training. Candidates should have at least 1-2 years of relevant experience, basic electronics knowledge, and a valid driver’s license. This full-time position offers a meaningful entry-level opportunity within the IT services sector.

Qualifications

• 1 - 2 years of audiovisual support experience preferred.
• Formal education in Electronics or related field preferred.
• Valid Driver’s License and a Motor Vehicle Record meeting standards.

Responsibilities

• Setup/breakdown of conference spaces for events.
• Perform preventative maintenance on customer spaces.
• Clean AV equipment.
• Document job site activities as needed.
• Troubleshoot audio/video systems.
• Work with internal/external teams in a professional manner that reflects the values of AVI‑SPL.
• Provide client training as needed.
• Adhere to and understand local safety standards for all site duties.
• Setup and troubleshoot various audio/video systems.
• Travel to various job sites as required.

Skills

Communication

Tool usage efficiency

Independent work

Basic computer knowledge

Audio/Video control knowledge

Valid Driver’s License

Education

High School Diploma or equivalent

Formal education in Electronics

Tools

AV setup tools

Job description

Job Summary

The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on‑premises support for AVI‑SPL customers at customer site(s) with the end goals of delivering a world‑class Customer Service experience.

Essential Duties And Responsibilities

• Setup/breakdown of conference spaces to meet the customers event needs
• Perform preventative maintenance tasks to help maintain customer spaces
• Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
• Responsible for job site documentation as needed
• Perform support tasks in a timely and quality conscious manner
• Work with internal/external teams in a professional manner that reflects the values of AVI‑SPL
• Provide client training as needed
• Adhere to and understand local safety standards for all site duties
• Setup and troubleshoot various audio/video systems.
• Travel to various job sites as required

Skills And Abilities

• Effectively communicate with employees, customers and colleagues
• Ability to use hand and power tools in a safe and efficient manner
• Ability to work and think independently and ensuring to meet deadlines
• Basic computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standards

Education And/or Experience

• Minimum of 1 - 2 years of audiovisual support experience preferred
• Formal education in Electronics or related field preferred
• Minimum of a High School Diploma or equivalent preferred

More About Us

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting