Technical Writer / Document Specialist

RightData, Inc.; India; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary & bonus structure

Corporate medical cover

14 days of paid holidays

Knowledge sessions

Wellness sessions

Quarterly team building days

Job summary

A leading tech company in India is seeking a Technical Writer/Document Specialist to support the documentation needs of their flagship products. This role will involve creating high-quality user manuals, installation guides, and release notes while collaborating with cross-functional teams. The ideal candidate will have proven experience in technical writing, strong communication skills, and the ability to simplify complex concepts for various audiences. Competitive salary and benefits are offered, making it an attractive opportunity.

Qualifications

• Proven experience as a Technical Writer or Documentation Specialist.
• Excellent written English focused on clarity and usability.
• Hands-on experience creating user manuals and installation guides.

Responsibilities

• Develop and maintain high-quality product documentation.
• Translate complex technical concepts into clear content.
• Ensure documentation is accurate and aligned with product changes.

Skills

Technical Writing

Product Understanding

Collaboration

Clarity in Writing

Tools

Confluence

Markdown

Git

Job description

RightData is seeking a Technical Writer/Document Specialist to join our Product Organization and support the documentation needs of our flagship products and platforms. This role is critical in shaping how customers, partners, and internal teams understand, adopt, and successfully use our products. The ideal candidate will have strong product understanding, excellent writing skills, and the ability to translate complex technical concepts into clear, structured, and user-friendly documentation.

Key Responsibilities

• Develop and maintain high-quality product documentation including product guides, user manuals, installation and configuration manuals, release notes, upgrade guides, how-to articles, FAQs, and troubleshooting content
• Work closely with Product Management, Engineering, QA, and Support teams to understand features, workflows, and technical nuances
• Translate complex technical concepts into simple, structured, and easy-to-consume content for different audiences including admins, end users, and partners
• Own documentation across the product lifecycle - from early feature design to GA and post-release updates
• Ensure documentation is consistent, accurate, and aligned with product changes and releases
• Contribute to documentation standards, templates, and best practices

Requirements

• Proven experience as a Technical Writer or Documentation Specialist in a product or SaaS environment
• Strong product understanding mindset - ability to think like a user, not just document features
• Excellent written English with a focus on clarity, structure, and usability
• Hands-on experience creating installation and configuration guides, release notes, and how-to content
• Ability to collaborate effectively with cross-functional teams
• Comfortable working with documentation tools such as Confluence, Markdown, Git, or similar

Nice to Have

• Experience documenting enterprise, data, or platform products
• Familiarity with APIs, cloud, Kubernetes, or modern software architectures
• Exposure to UX writing or information architecture
• Ability to create diagrams, workflows, or lightweight visuals

What We Offer

• Competitive salary & bonus structure
• Corporate medical cover for employees and immediate dependents
• 14 days of paid holidays plus yearly defined calendar holidays
• Wiki-Wednesdays (Knowledge sessions across Deep Tech, Trends & more)
• Wellness sessions & Friday-Fundays
• Quarterly team building days - work hard, play hard!