Associate Technical Writer

BuildxPartners; Bengaluru; On-site; INR 3,802,281 - 5,703,421; Full time

Job summary

BuildxPartners is seeking a detail-oriented Associate Technical Writer for its office in Bengaluru, India. The ideal candidate will work closely with product, engineering, and support teams to create clear, accurate, and user-friendly documentation in a SaaS environment. Responsibilities include developing user guides, ensuring content quality, and managing documentation aligned with release cycles.

Candidates should have a Bachelor’s degree in IT or related fields, with 1–2 years of experience in technical writing. Familiarity with tools like GitBook and a basic understanding of REST APIs are preferred.

Qualifications

• 1–2 years of experience in technical writing, preferably in a SaaS environment.
• Strong writing skills with clarity and accuracy.
• Ability to understand product functionality from a user perspective.

Responsibilities

• Create user guides, how-to guides, FAQs, and release notes.
• Work with Product, Engineering, and Support teams.
• Maintain consistency in tone, style, and branding.

Skills

Technical writing

Clarity and accuracy in writing

Basic understanding of REST APIs

Good communication skills

Education

Bachelor’s degree in IT / Computer Science / Engineering / related field

Tools

GitBook

Job description

Job Description

Bangalore South, India | Posted on 05/05/2026

BuildxPartners is a global talent solutions firm delivering end-to-end recruitment and workforce solutions across industries and geographies.

→ BuildxAlpha – Executive & Leadership Search Focused on C-suite, board, and global executive hiring.

→ BuildxSigma – Comprehensive Talent Across Levels Covering junior, mid-level, and senior professionals.

→ BuildxGCC – Global Capability Center Solutions Specializing in Build, Operate, Transfer (BOT) model for Global Capability Centers, GCC supports companies in setting up, scaling, and transferring GCCs.

About the Company

Our client is a product-focused organization founded by experienced technocrats with over 14 years of collaboration and a combined industry experience of 100+ years. With strong domain expertise in the Infrastructure & Operations space, it has built a robust presence across India and international markets. The company offers a comprehensive portfolio of integrated IT solutions designed to simplify and automate complex IT environments. Its solutions empower enterprises to improve operational efficiency and deliver superior services to end users.

Role Overview

We are looking for a detail-oriented Associate Technical Writer who will work closely with product, engineering, and support teams to create clear, accurate, and user-friendly documentation. This role is ideal for candidates looking to build a career in technical writing within a SaaS/product environment.

Key Responsibilities

1. Documentation Development
   • Create user guides, how-to guides, FAQs, and release notes
   • Ensure accuracy and clarity in all documentation
2. Cross-Functional Collaboration
   • Work with Product, Engineering, and Support teams
   • Gather inputs from SMEs to ensure content quality
3. Content Validation & Quality
   • Maintain consistency in tone, style, and branding
4. Documentation Management
   • Update and publish content aligned with release cycles
5. Technical Content Support
   • Assist with API documentation and technical references
   • Contribute to LMS/video scripts for product tutorials

Required Skills

• 1–2 years of experience in technical writing (preferably SaaS/products)
• Strong writing skills with clarity and accuracy
• Basic understanding of REST APIs and Swagger/OpenAPI (preferred)
• Ability to understand product functionality from a user perspective
• Good communication and collaboration skills
• Familiarity with tools like GitBook or similar platforms (plus)
• Exposure to ITSM / AIOps / IT infrastructure (good to have)

Eligibility / Qualifications

• Education: Bachelor’s degree in IT / Computer Science / Engineering / related field