Technical Writer

LMTEQ; Chennai; On-site; INR 600,000 - 800,000; Full time

Job summary

A technology company in Chennai is seeking a skilled Technical Writer to create user-friendly documentation for its products. The candidate will collaborate with cross-functional teams to develop manuals, document business use cases, and ensure the clarity and compliance of all materials. Ideal applicants possess 1-4 years of relevant experience, proficiency with documentation tools like MS Office and Visio, and strong communication skills. This position supports an Agile working environment.

Qualifications

• 1-4 years of experience as a Technical Writer or in a similar role.
• Strong writing and editing skills in user manuals and workflows.
• Excellent communication and analytical skills.

Responsibilities

• Develop and maintain user manuals, installation guides, and product documentation.
• Document business use cases capturing requirements and scenarios.
• Create detailed workflow diagrams and process documentation.

Skills

Technical writing

Ability to write user manuals

Documentation tools proficiency

Agile collaboration

Attention to detail

Tools

MS Office

Visio

Lucidchart

Draw.io

ServiceNow

Jira

Job description

We are looking for a Technical Writer to create clear, concise, and user-friendly documentation that supports our products and business processes. The ideal candidate will have experience developing user manuals, documenting business use cases, and mapping workflows to ensure stakeholders and end-users can easily understand and adopt solutions.

Key Responsibilities

• Develop and maintain user manuals, installation guides, and product documentation.
• Document business use cases to capture requirements, scenarios, and expected outcomes.
• Create detailed workflow diagrams and process documentation to support operational efficiency.
• Collaborate with product managers, developers, and business analysts to gather information and translate technical concepts into accessible content.
• Ensure consistency, accuracy, and compliance with documentation standards.
• Review and edit existing documentation for clarity, usability, and completeness.
• Support training and onboarding by providing high-quality reference materials.

Required Skills & Qualifications

• Proven experience of 1-4 years as a Technical Writer or similar role.
• Strong ability to write and edit user manuals, business use cases, and workflows.
• Proficiency in documentation tools (MS Office, Visio, or similar).
• Excellent communication and analytical skills.
• Ability to work with cross-functional teams in an Agile environment.
• Attention to detail and strong organizational skills.

Preferred Qualifications

• Experience in IT, SaaS, or enterprise software documentation.
• Familiarity with ServiceNow, Jira, or other workflow-driven platforms.

Knowledge of diagramming tools (Lucidchart, Draw.io, etc.).