Technical Support Executive – Voice Process

Movate™; India; On-site; INR 334,800 - 558,000; Full time

Benefits offered by this job

Doorstep cab service for pick-up and drop-off

15-day relocation accommodation support

Provident fund for financial security

Comprehensive medical insurance

Job summary

A leading tech support company in India is seeking a Technical Support Executive for the Voice Process role. You will assist USA customers via inbound calls and must have experience handling international calls. The ideal candidate should possess excellent communication skills and be flexible to work night shifts. This position offers perks like doorstep cab service, 15-day relocation accommodation support, and comprehensive medical insurance.

Qualifications

• Minimum 1 year in Technical Support Voice.
• Experience handling international calls.
• Comfortable working in rotational night shifts.

Responsibilities

• Assist USA customers through inbound calls.
• Handle technical issues and provide troubleshooting steps.

Skills

Excellent Communication Skills

Flexibility for night shifts

Basic technical knowledge on Router, modem, IP Address

Education

Any Bachelor’s degree

Job description

Technical Support Executive – Voice Process

Job title: Technical Support Executive – Voice Process
Location: Ambattur, Chennai
Experience: Minimum 1 year in Technical Support Voice.
Education: Any Bachelor’s degree

Roles and Responsibilities

• Assisting the USA customers through Inbound calls
• Must have experience in handling international calls.

Required Skills & Desired Skills

• Excellent Communication Skills both in Verbal and written communication.
• Must be flexible to work in rotational night shift.
• Should have basic technical knowledge on Router, modem, IP Address, and basics of troubleshooting steps.

Perks and Benefits

• Doorstep cab service for pick-up and drop-off
• 15-day relocation accommodation support
• Provident fund for financial security
• Comprehensive medical insurance