Technical Support Executive

Axis Consultants New Delhi; Gurugram District; Presencial; INR 250.000 - 420.000; Jornada completa

Descripción de la vacante

Axis Consultants New Delhi is seeking a customer technical support associate to assist clients with software, hardware, applications, and connectivity issues. You will guide users through installation, configuration, and basic system operations, providing clear, step-by-step solutions.

The role emphasizes strong problem-solving skills, a basic understanding of operating systems, and the ability to translate technical concerns into actionable guidance for customers in a professional,

Formación

• Basic knowledge of computers and operating systems.
• Ability to understand and resolve technical queries.
• Prior technical support experience is an advantage.

Responsabilidades

• Assist customers with technical issues related to software, hardware, applications, or connectivity.
• Troubleshoot technical problems and provide step-by-step solutions.
• Guide customers through installation, configuration, and basic system operations.

Conocimientos

Computers basics

Troubleshooting

Technical support

Descripción del empleo

Assist customers with technical issues related to software, hardware, applications, or connectivity.

Troubleshoot technical problems and provide step-by-step solutions.

Guide customers through installation, configuration, basic system operations.

Required Candidate profile

• Basic knowledge of computers,operating systems,troubleshooting.
• Ability to understand/resolve technical queries.
• Prior technical support experience or relevant technical knowledge is an advantage.